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CustomerSuccessBox is a B2B SaaS customer success platform, backed with $1 Million in venture funding. At CustomerSuccessBox we process millions of activities from 100,000 plus end users every week. Our patent-pending technology is built to handle ~ 2,200/second to monitor customer account health. Our solution is being used by global clients like XebiaLabs, WizIQ, Synup and WoowUp.
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At CustomerSuccessBox, you will become part of a self-paced, self-managed, passionate team that works together to create value for our customers and their customers. As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered (and not hours spent). All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’. You will be expected to speak freely, share candid feedback, object comfortably even to your seniors and management, but all of this respectfully. And back your arguments with data, opinions alone carry very little weight. You will also receive honest feedback. We expect that you demonstrate both high emotional and intelligence quotient at all times, especially when receiving and giving feedback. In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential. You will be challenged and pushed beyond your comfort zone. But you will also get the benefits of unlimited leaves, flexible working hours and rich startup culture. We are confident that we can provide you with an opportunity which is both challenging and rewarding.
This is NOT a 9 to 5 job.
We don’t offer or encourage any hierarchical structure.
AI-powered customer success platform for B2B SaaS companies.
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