Front Desk Receptionist (Healthcare)
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Key skills for this role
About the Role
The Doris Duan-Young Autism Center is seeking a Front Desk Receptionist for its Dubai Healthcare City location. The role involves answering phone calls, greeting visitors, scheduling and coordinating patient appointments, and performing administrative duties.
Key Skills for This Role
Responsibilities
- Answer phone calls, greet visitors, perform administrative duties, and provide quality service
- Schedule and coordinate patient appointments under the supervision of the Clinical Director
- Ensure that clinical operations run smoothly and on time
- Work collaboratively with multidisciplinary teams
- Maintain confidentiality and handle sensitive information
- Handle difficult situations with tact and diplomacy
Requirements
- Must have a Bachelor’s degree in healthcare administration, Business Administration, or a related field
- At least 2 years of work experience in a healthcare setting is a plus
- Experience in scheduling, coordinating, and managing patient appointments
- Fluent in English & good communication skills
- Passionate and caring individuals who love to work with children
- Detailed oriented, flexible, and team working enthusiast
- UAE: 2 years (Required)
Full Job Posting
About the Role
- The Receptionist will be responsible for answering phone calls, greeting visitors, performing administrative duties, and providing quality service.
- Will be responsible for scheduling and coordinating patient appointments under the supervision of the Clinical Director, ensuring that clinical operations run smoothly and on time.
- Ability to work collaboratively with multidisciplinary teams.
- Strong organizational and multitasking skills.
- Ability to maintain confidentiality and handle sensitive information.
- Excellent communication skills, both verbal and written.
- Ability to handle difficult situations with tact and diplomacy.
Requirements
- Must have a Bachelor’s degree in healthcare administration, Business Administration, or a related field
- At least 2 years of work experience in a healthcare setting is a plus
- Experience in scheduling, coordinating, and managing patient appointments
- Fluent in English & good communication skills
- Passionate and caring individuals who love to work with children
- Detailed oriented, flexible, and team working enthusiast
Application Questions
- Do you have experience in scheduling?
- Do you have experience with excel and also using clinical softwares?
Work Location
- Work Location: In person
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