Front Desk Receptionist Cum Housekeeping
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Key skills for this role
About the Role
Greet members, manage bookings, handle inquiries, maintain cleanliness, and assist in promotions; seeking a friendly, multitasking female with customer service experience.
Key Skills for This Role
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Overview
Greet and welcome members and guests in a warm and professional manner
Handle check-ins, class bookings, and membership registrations
Answer phone calls, WhatsApp messages, and general inquiries
Provide accurate information about classes, schedules, and services
Manage payments, receipts, and basic cash handling
Maintain cleanliness and organization of the studio area at all times
Perform full cleaning and sanitization of the studio before and after classes
Ensure all equipment and surfaces are properly disinfected and ready for use
Coordinate with trainers and staff to ensure smooth daily operations
Assist in promoting memberships, packages, and retail products
Handle customer concerns or complaints professionally
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