indeed
Front Desk Receptionist (Animator)
M1 Dynamics
Dubai, UAE
Full Time
Mid
Onsite
1 months ago
ReceptionOffice AdministrationCustomer ServiceMicrosoft OfficeCRM SystemsEvent Coordination
Free
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ReceptionOffice AdministrationCustomer Service
About the Role
M1 Dynamics is seeking a Front Desk Administrator for the NASAB team in Dubai. The role involves front-of-house operations, member support, administrative coordination, and community management.
Key Skills for This Role
ReceptionOffice AdministrationCustomer ServiceMicrosoft OfficeCRM SystemsEvent Coordination
Responsibilities
- Greet guests and visitors, and manage visitor/guest registration
- Ensure the reception/Animator desk is fully operational at all times
- Support the Community Management team in creating a welcoming, collaborative environment
- Monitor and manage app bookings, guest bookings, and visitor logs daily
- Coordinate communication between operations teams regarding bookings and scheduling
- Organize daily operation sheets and ensure timely updates
- Conduct member orientations and space tours when required
- Provide support for NASAB events and activations when needed
- Manage photography room bookings and equipment rentals
- Handle cashiering duties for NASAB services when required
- Monitor and update the Nexudus CRM system daily
- Maintain and update SOPs, reception manuals, checklists, and operational documents on SharePoint
Requirements
- Minimum 3 years’ experience in hospitality, reception, reservations, or administrative roles
- Previous sales experience in hospitality, marketing, or events is an advantage
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- High level of professionalism, integrity, accountability, and empathy
- Comfortable working in an entrepreneurial and community focused environment
- Strong understanding of service excellence and member experience
- Proficient in Microsoft Word, Excel, and PowerPoint
- Reliably commute or plan to relocate to Dubai before starting work
Full Job Posting
About the Role
- We are looking for a Front Desk Administrator to join the NASAB team.
- This role sits at the heart of our space, acting as the first point of contact and the face of NASAB.
- This position is ideal for someone with experience in reception, office administration, reservations, or hospitality.
- The FDA is responsible for front of house operations, member support, and daily administrative coordination.
Key Responsibilities
- Greet guests and visitors, and manage visitor/guest registration.
- Ensure the reception/Animator desk is fully operational at all times.
- Support the Community Management team in creating a welcoming, collaborative environment.
- Monitor and manage app bookings, guest bookings, and visitor logs daily.
- Coordinate communication between operations teams regarding bookings and scheduling.
- Organize daily operation sheets and ensure timely updates.
- Conduct member orientations and space tours when required.
- Provide support for NASAB events and activations when needed.
- Manage photography room bookings and equipment rentals.
- Handle cashiering duties for NASAB services when required.
- Monitor and update the Nexudus CRM system daily.
- Maintain and update SOPs, reception manuals, checklists, and operational documents on SharePoint.
Requirements
- Minimum 3 years’ experience in hospitality, reception, reservations, or administrative roles.
- Previous sales experience in hospitality, marketing, or events is an advantage.
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- High level of professionalism, integrity, accountability, and empathy.
- Comfortable working in an entrepreneurial and community focused environment.
- Strong understanding of service excellence and member experience.
- Proficient in Microsoft Word, Excel, and PowerPoint.
Work Location
- In person
- Dubai: Reliably commute or planning to relocate before starting work (Required)
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