Front Desk Officer – Operations & Admin Support

Role Overview

Position Details

• The position is full-time.
• The salary is up to AED 6,000 per month depending on experience and skills.
• Immediate joiners are preferred.
• The role is based in Dubai and supports a real estate company.

Front Desk Responsibilities

• Welcome and professionally assist clients, visitors, and business partners.
• Manage the reception area and maintain a professional appearance.
• Answer, screen, and direct incoming calls and general enquiries.
• Maintain visitor records and coordinate appointments.
• Receive and distribute correspondence, courier packages, and documents.
• Coordinate meeting room bookings and meeting arrangements.
• Coordinate with employees regarding visitors, meetings, and appointments.

Office Operations and Administration

• Provide day-to-day administrative and operational support to the Dubai office.
• Maintain company documents, records, and administrative files.
• Assist with filing, scanning, printing, photocopying, and document preparation.
• Coordinate office stationery, supplies, building management, maintenance teams, suppliers, and service providers.
• Follow up on office maintenance, repairs, and facility requirements.
• Assist with office arrangements, meetings, company events, reports, letters, and forms.
• Coordinate courier and delivery requirements and maintain related records.
• Support management with administrative tasks, follow-ups, and timely completion of pending work.

HR and Employee Administration

• Assist HR with employee documentation and administrative requirements.
• Support onboarding and joining formalities for new employees.
• Maintain employee records and documentation.
• Coordinate access cards, parking, attendance, and other employee administration when applicable.
• Provide administrative support to HR and management.

Client and Business Support

• Maintain professional communication with clients, business partners, and visitors.
• Assist management and the sales team with administrative coordination when required.
• Support client and business partner meeting arrangements and related documentation.
• Ensure front-office interactions reflect professional company standards.

Requirements

• Previous experience as a front desk officer, receptionist, admin officer, administrative assistant, or office coordinator.
• Excellent verbal and written communication and strong English communication skills.
• Professional, confident, presentable, and positive approach.
• Excellent telephone etiquette, customer-service skills, and interpersonal coordination.
• Strong organization, multitasking, attention to detail, and accuracy.
• Good knowledge of Microsoft Word, Excel, and Outlook.
• Ability to work proactively and independently while managing priorities and deadlines.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Real estate industry experience is an advantage.

What the Company Offers

• Opportunity to work with a growing real estate company in Dubai.
• Professional and dynamic working environment.
• Exposure to senior management and business operations.
• Opportunity to develop experience across front office, administration, and operations.