Front Desk Agent - The Ritz-Carlton Abu Dhabi, Grand Canal
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Key skills for this role
About the Role
The Ritz-Carlton Abu Dhabi is hiring a Front Desk Agent to deliver exceptional guest experiences. The role involves check-in/check-out, addressing guest requests, and ensuring a memorable stay.
Key Skills for This Role
Responsibilities
- Give guests a smooth check in and check out experience
- Deliver a wide range of services that guide guests through their entire stay
- Process operational needs and address guest requests
- Complete reports and share highlights of the local area
- Maintain confidentiality and protect company assets
- Uphold quality standards and ensure professional appearance and communications
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for extended time
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out. Instead, we want to build and experience that is memorable and unique.
- Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
- They are empowered to move about their space and do what needs to be done.
- Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
About The Ritz Carlton
- At more than 100 award winning properties worldwide, The Ritz Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
- Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
- Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
- Your role will be to ensure that the “Gold Standards” of The Ritz Carlton are delivered graciously and thoughtfully every day.
Additional Information
- Job Number: 26083731
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
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