Front Desk Agent/Guest Service Agent (Arabic Speaker)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
EDITION Hotels is seeking a Front Desk Agent / Guest Service Agent who speaks Arabic to join their team in Dubai. The role involves managing guest check-ins/outs, reservations, and providing exceptional service.
Key Skills for This Role
Responsibilities
- Organize, confirm, process, and conduct all guest check ins/check outs, room reservations, requests, changes, and cancellations
- Secure payment; verify and adjust billing
- Activate and file room keys
- Process all guest requests and relay messages
- Identify and explain room features to guests; supply directions and information regarding property amenities and local areas of interest
- Complete designated cashier and closing reports in the computer system
- Accept and record wake up call requests
- Count bank at beginning and end of shift; secure bank
- Process all payment types, adjustment vouchers, paid outs, correction vouchers, and miscellaneous charges
Requirements
- Arabic speaker
Full Job Posting
Job Overview
- Job Number: 26071036
- Job Category: Rooms & Guest Services Operations
- Location: Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
Position Summary
- Organize, confirm, process, and conduct all guest check ins/check outs, room reservations, requests, changes, and cancellations.
- Secure payment; verify and adjust billing.
- Activate and file room keys.
- Process all guest requests and relay messages.
- Print contingency lists to have a record of all guests in case of emergency.
- Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
- Follow up on any outstanding requests or problems from the previous day and are resolved.
- Run and review daily reports/logs.
- Complete designated cashier and closing reports in the computer system.
- Accept and record wake up call requests and deliver to appropriate department.
- Count bank at beginning and end of shift; secure bank.
- Process all payment types, adjustment vouchers, paid outs, correction vouchers, and miscellaneous charges; provide change.
About EDITION
- EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world class luxury hotel, and the global reach of Marriott International.
- EDITION delivers a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm.
- We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at EDITION
Food & Beverage Superviosr - The Jeddah EDITION
Jiddah, KSA
The Jeddah EDITION seeks a Food & Beverage Supervisor to lead team service, ensure guest satisfaction, and oversee daily operations. Candidates need at least 2 years of related experience and 1 year of supervisory experi
Food Services Supervisor
Jiddah, KSA
EDITION in Jeddah seeks a Food Services Supervisor to oversee staff, ensure guest satisfaction, and manage dining operations. Requires 2 years of related experience and 1 year supervisory experience in a hospitality sett
Lifestyle Attendant
Jiddah, KSA
EDITION seeks a Lifestyle Attendant to provide exceptional guest services in Jeddah. Responsibilities include responding to guest requests, replenishing supplies, delivering amenities, and offering lifestyle services suc
Hostess - The Jeddah EDITION
Jiddah, KSA
EDITION seeks a Hostess to greet and seat guests at The Jeddah EDITION. Responsibilities include managing seating, maintaining cleanliness, and ensuring guest satisfaction. No prior experience required; high school diplo
Host/Hostess
Jiddah, KSA
EDITION is seeking a Host/Hostess to greet and seat guests in a luxury hotel dining environment. The role involves managing seating arrangements, maintaining cleanliness, and ensuring guest satisfaction. No prior experie
Lobby Ambassador - The Jeddah EDITION
Jiddah, KSA
The Jeddah EDITION is seeking a Lobby Ambassador to provide exceptional guest services, including room preparation, amenity delivery, and lifestyle services. The role requires a professional appearance and the ability to
University Intern-MEA
Abu Dhabi, UAE
EDITION Hotels is offering a hotel internship program for current university students to gain hands-on experience in hotel operations. Interns will immerse in Marriott's culture and business, working in various hotel dep
University Intern-MEA
Abu Dhabi, UAE
EDITION Hotels is seeking a university intern to join their hotel internship program in Abu Dhabi. Interns will gain hands-on experience in hotel operations across various departments, learning from industry leaders. The
Food & Beverage Superviosr - The Jeddah EDITION
Jiddah, KSA
Food Services Supervisor
Jiddah, KSA
Lifestyle Attendant
Jiddah, KSA
Hostess - The Jeddah EDITION
Jiddah, KSA
Host/Hostess
Jiddah, KSA
Lobby Ambassador - The Jeddah EDITION
Jiddah, KSA
University Intern-MEA
Abu Dhabi, UAE
University Intern-MEA
Abu Dhabi, UAE