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Front Desk Agent & Breakfast Server
Borealis Basecamp
Fairbanks, USA
Full Time, Seasonal
Entry
Onsite
USD 17.5-17.5 hourly / hour
Discovered 1 weeks ago
Free
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- Employee discounts
- Health insurance
- Greet guests warmly and provide a professional, welcoming first impression
- Manage reservations, check-ins, and check-outs accurately and efficiently
- Escort guests to their accommodations and provide property orientation
- Answer guest questions regarding activities, tours, and local area information
- Coordinate bookings and communicate effectively with other departments
- Maintain a clean, organized, and professional front desk and lobby environment
- Provide five-star guest service by anticipating and responding to guest needs
- Set up and prepare breakfast service in the main lodge
- Prepare food and beverage displays prior to guest arrival
- Greet and assist guests during breakfast service
- Clear tables and maintain cleanliness throughout service
- Wash, dry, and restock dishes continuously during service
- Replenish food, beverages, and condiments as needed
- Break down and clean dining areas following service
- Restock supplies and prepare for the next service period
- Strong communication and interpersonal skills
- Ability to provide high-level customer service in a fast-paced environment
- Ability to multitask and stay organized
- Willingness to work early morning shifts (starting at 6:00 AM), evenings, weekends, and holidays
- Basic computer skills and ability to learn reservation systems
- High school diploma or equivalent preferred
- Previous hospitality or guest service experience preferred
- Experience in hotel front desk or customer-facing roles
- Strong problem-solving skills and attention to detail
- Positive attitude and team-oriented mindset
- Ability to work efficiently both independently and as part of a team
- Ability to stand and walk for extended periods
- Ability to lift, carry, and move items up to 50 lbs
- Ability to work in a fast-paced environment with frequent activity
- Ability to navigate uneven terrain and outdoor conditions as needed
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