Front Desk Agent
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Key skills for this role
About the Role
Marriott International is seeking a customer-focused Front Desk Agent to deliver exceptional guest experiences and support front office operations at The Ritz-Carlton in Abu Dhabi.
Key Skills for This Role
Responsibilities
- Deliver exceptional guest experiences and support front office operations
- Manage reservations and guest check in/check out processes
- Handle guest inquiries and provide information about hotel services
- Ensure the Gold Standards of The Ritz Carlton are delivered graciously
- Collaborate with team members to maintain service excellence
Requirements
- Previous experience in front desk, guest relations, or customer service in hospitality preferred
- Excellent interpersonal and communication skills
- Proficiency in reservation systems and front office technology
- Ability to deliver exceptional guest experiences
- Flexibility to work shifts, including evenings, weekends, and holidays
Full Job Posting
Job Overview
- Marriott International is seeking a Front Desk Agent for The Ritz Carlton in Abu Dhabi.
- The role involves delivering exceptional guest experiences and supporting front office operations.
Responsibilities
- Deliver exceptional guest experiences and support front office operations.
- Manage reservations and guest check in/check out processes.
- Handle guest inquiries and provide information about hotel services.
- Ensure the Gold Standards of The Ritz Carlton are delivered graciously.
- Collaborate with team members to maintain service excellence.
Requirements
- Previous experience in front desk, guest relations, or customer service in hospitality preferred.
- Excellent interpersonal and communication skills.
- Proficiency in reservation systems and front office technology.
- Ability to deliver exceptional guest experiences.
- Flexibility to work shifts, including evenings, weekends, and holidays.
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