Front Desk Administrator
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Key skills for this role
About the Role
Al Maha Properties LLC seeks a professional Front Office Administrator in Dubai to manage front desk operations, tenant inquiries, and real estate administrative tasks. Requires 1-3 years of front office experience and fluency in English and Hindi.
Key Skills for This Role
Responsibilities
- Handle incoming calls and visitors at the front desk
- Handle incoming & outgoing emails, correspondences, couriers and deliveries
- Handle tenant inquiries and tenant coordination
- Coordinate with inter department team for updates and follow ups
- Prepare letters, NOCS, notices, circulars, and correspondence to tenants/vendors/government departments
- Maintain filing systems for documents & correspondences in an organized manner
- Schedule meetings and appointments
- Coordinate and liaise with government authorities and utility providers including DEWA, DCD, Dubai Municipality, and other relevant entities
- Manage renewals and documentation related to company operations, including permits, licenses, staff records, insurance, banking requirements, and regulatory compliance
- Handle initial inquiries and assign leads to agents
- Accurately record and track leads
- Create, update & verify listings on property portals (Bayut/Dubizzle/Website)
Requirements
- Proven 1 3 years’ experience as a front office executive or admin assistant
- Highly organized individual with excellent communication skills (speaking & writing)
- Proficiency in MS Office, Google docs/sheets, CRMs
- Fluency in speaking English & Hindi is mandatory
- Must be able to multi task and keep up in a fast paced environment
- Professional appearance and demeanour
- Ability to work independently and as a part of a team
- Bachelor’s degree or diploma in Business Administration or related field preferred
Full Job Posting
Overview
- We are seeking a professional, highly organized, and proactive Front Office Administrator to join our Property Management company in Dubai.
- This role requires a detail oriented individual with strong communication, coordination, and multitasking abilities who can thrive in a fast paced environment.
- As the first point of contact for clients, visitors, tenants, and staff, the candidate will play a key role in maintaining efficient day to day office operations while delivering a professional and welcoming experience.
Operational Responsibilities
- Handle incoming calls and visitors at the front desk.
- Handle incoming & outgoing emails, correspondences, couriers and deliveries.
- Handle tenant inquiries and tenant coordination
- Coordinate with inter department team for updates and follow ups.
- Prepare letters, NOCS, notices, circulars, and correspondence to tenants/ vendors/ government departments.
- Maintain filing systems for documents & correspondences in an organized manner
- Schedule meetings and appointments
- Coordinate and liaise with government authorities and utility providers including DEWA, DCD, Dubai Municipality, and other relevant entities.
- Manage renewals and documentation related to company operations, including permits, licenses, staff records, insurance, banking requirements, and regulatory compliance.
Real estate Responsibilities
- Handle initial inquiries and assign leads to agents.
- Accurately record and track leads.
- Create, update & verify listings on property portals (Bayut/ Dubizzle/ Website)
- Ensure smooth operations on portals and coordinate with support team for any technical issues
- Maintain accurate records and databases of properties and real estate transactions.
- Use DLD system to obtain trakheesi permits, renew broker cards, renew electronic permits.
Requirements & Qualifications
- Proven 1 3 years’ experience as a front office executive or admin assistant.
- Must be a highly organized individual with excellent communication skills (speaking & writing)
- Proficiency in MS Office, Google docs/ sheets, CRMs
- Fluency in speaking English & Hindi is mandatory.
- Must be able to multi task and keep up in a fast paced environment.
- Professional appearance and demeanour.
- Ability to work independently and as a part of a team.
Education & Experience
- Bachelor’s degree or diploma in Business Administration or related field preferred.
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