Freshers
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Key skills for this role
About the Role
TASC Outsourcing seeks freshers for a 6-month contract retail role in Abu Dhabi. The role focuses on customer experience, issue resolution, and retention. Requires immediate joiners.
Key Skills for This Role
Responsibilities
- Act as primary point of contact for customers, ensuring positive and seamless journey
- Handle customer queries, complaints, and escalations efficiently
- Monitor customer satisfaction and take corrective actions
- Collect customer feedback and share insights with relevant teams
- Maintain accurate records of customer interactions and track KPIs
Requirements
- Fresher (no prior work experience required)
- Immediate joiner
Full Job Posting
Role Overview
- Role Freshers Retail Roles
- Contract 6 Months
- Salary 3500 AED
- Immediate Joiners only
Key Responsibilities
- Act as the primary point of contact for customers.
- Ensure a positive and seamless customer journey across all touchpoints.
- Proactively engage with customers to understand their needs and expectations.
- Handle customer queries, complaints, and escalations efficiently.
- Ensure timely resolution of issues while maintaining service quality.
- Coordinate with internal teams to resolve customer concerns.
- Monitor customer satisfaction levels and take corrective actions.
- Build strong relationships to improve retention and loyalty.
- Identify at risk customers and take proactive measures.
- Collect customer feedback and share insights with relevant teams.
- Recommend process improvements to enhance customer experience.
- Maintain accurate records of customer interactions.
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