Food & Beverage Attendant at Holiday Inn Abu Dhabi
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Key skills for this role
About the Role
Holiday Inn Abu Dhabi is seeking a Food & Beverage Attendant to deliver warm, friendly service across its outlets. The role involves taking orders, upselling, maintaining cleanliness, and ensuring guest satisfaction.
Key Skills for This Role
Responsibilities
- Deliver warm, friendly, and personalized service in line with Holiday Inn and IHG brand standards
- Welcome guests, take food and beverage orders accurately, and ensure timely and efficient service
- Demonstrate good knowledge of menu items, beverages, and promotions to assist guests and maximize upselling opportunities
- Anticipate guest needs, respond promptly to requests, and handle guest feedback professionally
- Maintain cleanliness, presentation, and readiness of the restaurant, bar, and service areas throughout the shift
- Comply with all food safety, hygiene, HACCP, and occupational health and safety standards
- Ensure proper handling, storage, and care of food, beverages, equipment, and hotel assets
- Maintain a clean, safe, and organized work environment, reporting maintenance issues, hazards, or incidents promptly
- Support sustainability initiatives by minimizing waste and using hotel resources responsibly
Requirements
- High school diploma or equivalent
- 2 4 years restaurant experience in a full service outlet or similar setting
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local authorities
- Excellent knowledge of ala carte menus, wine and beverage lists, current and emerging food trends
- Ability to communicate in English with guests, management, and co workers
- Hospitality diploma/degree from a recognized hospitality school is preferred
Full Job Posting
About Us
- At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone.
- Holiday Inn Abu Dhabi is looking for an efficient, passionate, and team oriented Food & Beverage Attendant to join our dynamic team!
- Holiday Inn Abu Dhabi, the first Holiday Inn property in Abu Dhabi, welcomes guests with 203 modern and stylish rooms, complemented by a diverse selection of dining, entertainment, and meeting facilities.
A little taste of your day to day
- Deliver warm, friendly, and personalized service in line with Holiday Inn and IHG brand standards.
- Welcome guests, take food and beverage orders accurately, and ensure timely and efficient service.
- Demonstrate good knowledge of menu items, beverages, and promotions to confidently assist guests and maximize upselling opportunities.
- Anticipate guest needs, respond promptly to requests, and handle guest feedback professionally to ensure a memorable dining experience.
- Maintain cleanliness, presentation, and readiness of the restaurant, bar, and service areas throughout the shift.
- Comply with all food safety, hygiene, HACCP, and occupational health and safety standards.
- Ensure the proper handling, storage, and care of food, beverages, equipment, and hotel assets.
- Maintain a clean, safe, and organized work environment, reporting maintenance issues, hazards, or incidents promptly.
- Support sustainability initiatives by minimizing waste and using hotel resources responsibly.
What We Need From You
- High school diploma or equivalent and at least 2 4 years restaurant experience in a full service outlet or similar setting.
- Hospitality diploma/degree from a recognized hospitality school is preferred.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local/government authorities.
- Excellent knowledge of ala carte menus, wine and beverage lists, current and emerging food trends.
- Ability to satisfactorily communicate in English with guests, management and co workers to their understanding.
- Ability to work collaboratively in a team; strong attention to detail, organizational skills, and effective time management.
- Ability to work in a fast paced environment and prioritize workload; high grooming standards; flexibility to work a 6 day rotating roster – overnight, weekend and public holiday shifts are all part of the job.
What We Offer
- Competitive salary that rewards all your hard work.
- Wide range of benefits including free duty meals, health insurance, accommodation, uniform, impressive room discounts and some of the best training in the business.
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