Food and Beverage Host
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About the Role
Responsible for seating guests, managing table set-ups, up-selling, ensuring compliance with standards, and delivering high customer service in Food and Beverage.
Key Skills for This Role
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Overview
- As a Food and Beverage Host, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience.
- A Food and Beverage Host will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets.
- Specifically, you will be responsible for performing the following tasks to the highest standards:
- Welcome guests in a polite and friendly manner
- Coordinate seating for customers
- Up-sell with latest departmental incentives
- Manage table set-ups
- Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
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