bayt
FOH Supervisor
Unknown
Riyadh Region, KSA
Onsite
Discovered 3 weeks ago
Front-of-house operationsGuest service managementService recoveryTeam supervision and coachingFood safetyHygiene and grooming standards
Free
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Front-of-house operationsGuest service managementService recovery
Role Overview
Lead front-of-house operations to deliver a superior dining experience.
Oversee service quality, hygiene, operational compliance, team coordination, and guest satisfaction.
Key Skills for This Role
Front-of-house operationsGuest service managementService recoveryTeam supervision and coachingFood safetyHygiene and grooming standards
Full Job Posting
Role Overview
Lead front-of-house operations to deliver a superior dining experience.
Oversee service quality, hygiene, operational compliance, team coordination, and guest satisfaction.
Guest Service
- Ensure guests are greeted and served according to service standards.
- Handle complaints and service recovery professionally.
- Monitor guest satisfaction and recommend improvements.
Team Supervision
- Lead, coach, and develop FOH team members during shifts.
- Deliver daily briefings, allocate responsibilities, and support staff training and onboarding.
Operational Control
- Keep FOH areas clean, organized, and prepared.
- Monitor service flow and table turnover for efficiency.
- Coordinate with BOH and delivery teams to maintain service accuracy.
Standards and Cash Management
- Enforce hygiene, grooming, food safety, SOP, and health regulation standards.
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