Floor Supervisor - Qatar
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Key skills for this role
About the Role
Supervise restaurant operations, ensure customer satisfaction, train staff, and maintain hygiene standards; requires leadership, communication skills, and hospitality experience.
Key Skills for This Role
Responsibilities
- Supervise daily restaurant floor operations and ensure smooth service flow
- Monitor waiters, hosts, and service staff during operations
- Ensure excellent customer service and guest satisfaction
- Handle guest concerns and escalate issues when required
- Coordinate with kitchen and bar teams for timely service
- Ensure proper table setup, cleanliness, and restaurant presentation
- Monitor staff grooming, discipline, and attendance
- Assist in staff training and onboarding
- Support reservation handling and guest seating arrangements
- Ensure compliance with hygiene, safety, and company SOPs
- Assist management in achieving operational and service goals
- Prepare shift handover and daily operational updates if required
Requirements
- Experience in restaurant floor supervision
- Knowledge of hygiene, safety, and company SOPs
Full Job Posting
Responsibilities
- Supervise daily restaurant floor operations and ensure smooth service flow
- Monitor waiters, hosts, and service staff during operations
- Ensure excellent customer service and guest satisfaction
- Handle guest concerns and escalate issues when required
- Coordinate with kitchen and bar teams for timely service
- Ensure proper table setup, cleanliness, and restaurant presentation
- Monitor staff grooming, discipline, and attendance
- Assist in staff training and onboarding
- Support reservation handling and guest seating arrangements
- Ensure compliance with hygiene, safety, and company SOPs
- Assist management in achieving operational and service goals
- Prepare shift handover and daily operational updates if required
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