Floor Manager
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About the Role
Job Title: Floor Manager Location: Doha, Qatar Salary: 4,000 Job Type: Full-Time Job Description: Our company is looking for an experienced and hands-on Floor Manager to oversee daily café operations and ensure excellent customer service.
Key Skills for This Role
Full Job Posting
Job Description
Our company is looking for an experienced and hands-on **Floor Manager** to oversee daily café operations and ensure excellent customer service.
The ideal candidate will be responsible for managing staff, maintaining service quality, and creating a welcoming environment for customers.
Key Responsibilities
- Supervise daily floor operations and ensure smooth service flow
- Lead, train, and motivate the café team
- Maintain high standards of customer service and resolve complaints professionally
- Monitor staff performance and ensure proper scheduling
- Ensure cleanliness, hygiene, and safety standards are maintained
- Coordinate with kitchen/barista team for efficient service
- Handle opening and closing procedures
- Track inventory and report stock requirements
Requirements
- Proven experience as a Floor Manager or similar role in a café or restaurant
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- Ability to work in a fast-paced environment
- Well-organized and detail-oriented
- Flexibility to work shifts, weekends, and holidays
Benefits
- Competitive salary
- Career growth opportunities
- Supportive team environment
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