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Filipino / Arabic Patient Coordinator for Aesthetic Clinic in Dubai

OnTime HealthCare Services
Dubai, UAE
Fulltime
Entry
1 months ago
Patient RegistrationAppointment SchedulingMedical Records ManagementInsurance VerificationPatient CommunicationHealthcare Administration
Free

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Patient RegistrationAppointment SchedulingMedical Records Management
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Overview

Ontime Group is looking for a dedicated and personable Filipino / Western Patient Coordinator to join our aesthetic clinic team in Dubai.

This role involves managing patient interactions and ensuring smooth coordination of appointments for our diverse clientele.

You will play a key role in delivering outstanding service and supporting the clinic's operations to provide an excellent patient experience.

Responsibilities

  • Welcome and assist Filipino and Western patients in a professional and courteous manner
  • Schedule and manage patient appointments efficiently
  • Provide detailed information about aesthetic treatments, procedures, and clinic policies
  • Coordinate communication between patients and medical professionals
  • Handle patient inquiries and resolve concerns promptly and effectively
  • Maintain and update patient records accurately
  • Support the administrative functions of the clinic to ensure smooth operations
  • Follow up with patients post-treatment to assess satisfaction and address any needs

Requirements

  • Fluency in English is required; knowledge of Filipino language is a plus
  • Experience in a healthcare or aesthetic clinic environment preferred
  • Excellent communication, interpersonal, and customer service skills
  • Strong organizational and multitasking abilities
  • Proficient with clinic management software and Microsoft Office applications
  • Ability to manage sensitive patient information with confidentiality
  • Positive attitude and ability to work well in a team-oriented environment
  • Flexibility to work in a fast-paced clinic setting

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