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Designs and delivers training for SandPro technicians in product knowledge, diagnostics, repairs, safety, and customer service.
Ensures consistent, high-quality performance through standardized instruction and hands-on practice.
Continuously evaluates program effectiveness and updates content to meet evolving business and quality standards.
Pay Range is $90,000 to $120,000 based on experience.
Designs and delivers training for SandPro technicians in product knowledge, diagnostics, repairs, safety, and customer service. Ensures consistent, high-quality performance through standardized instruction and hands-on practice. Continuously evaluates program effectiveness and updates content to meet evolving business and quality standards.
Pay Range is $90,000 to $120,000 based on experience.
Reports to: Quality Control Manager
1. Training Program Development
• Design and maintain training materials (manuals, presentations, hands-on exercises) tailored to field technologies and tools.
• Update content to reflect new products, software, and industry standards.
2. Training Delivery
• Facilitate in-person and virtual training for Service, Shop, Automation, and Customer Property teams.
• Provide hands-on instruction in installation, maintenance, repair, safety, compliance, and company policies.
3. Technical & Industry Expertise
• Maintain expert-level knowledge of company products, services, and technologies.
• Monitor industry trends and best practices to ensure training remains current and competitive.
4. Performance & Quality Evaluation
• Measure training effectiveness using feedback, assessments, and performance metrics.
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• Conduct post-training competency evaluations to ensure knowledge retention and application.
• Identify skill gaps and implement targeted development plans.
5. Cross-Functional Collaboration
• Align training initiatives with business goals by partnering with Service, Sales, Shop, and Inventory teams.
• Work with managers to prioritize training needs and support technician growth.
6. Auditing & Inspection
• Audit technician work for documentation accuracy and compliance with company standards.
• Inspect completed jobs to ensure consistent execution and quality outcomes.
7. Documentation & Certification
• Maintain detailed records of training sessions, attendance, and technician progress.
• Develop and manage certification programs across all technician roles.
• Create and revise departmental procedures as needed.
8. Customer Service & Communication
• Train technicians in effective communication and customer service techniques.
• Reinforce professionalism and problem-solving to enhance client satisfaction.
9. Field Support & Travel
• Travel to job sites to deliver on-site training, support, and quality assurance.
Core Values: Safety, Customer Commitment, Integrity, Quality, and Teamwork
Goals Orientation – Setting, pursuing, and attaining goals, regardless of obstacles or circumstances.
Time and Priority Management: Prioritizing and completing tasks to deliver desired outcomes within allotted periods.
Understanding Others: Understanding the uniqueness and contributions of others.
Self-Starting: Demonstrating initiative and willingness to begin working.
Oil and Gas Experience – preferable with completions, shop work, and wellhead experience
5+ years of experience in field service, technical support, or a related role
Office 365 – MS Word, Outlook, Excel, PowerPoint, Teams
Daily commuting to and from work.
Manual lifting.
Workstation Ergonomics.
Working with power and hand tools
Operating industrial mobile equipment
Provides sand management, wellhead control, and oilfield automation solutions.
Visit company websiteJobs and hiring trendsUSD 90000-120000 yearly / year
Full-time
Senior · 5+ years experience
Onsite
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