Field Technician 5-2 / 7-7

Why Work for SMS Equipment?

Your role

• Answer customer calls and schedule shifts in collaboration with the dispatch supervisor
• Analyse failure and repair required.
• Complete a full report on the repairs and identify the cause of failure for each problem encountered.
• Order parts to complete repairs.
• Adjust, repair and/or replace defective parts.
• Test the equipment once repaired to ensure proper operation and that the repairs meet with customer's requirements.
• Clean, lubricate and perform regular maintenance on equipment.
• Meet scheduled time allotments for repairs.
• Notify Supervisor and/or customer of all repairs needed on machines.
• Once work is completed, sign the work order, request credit for unused parts, collet all documentation (external purchases, etc.) and forward to Supervisor for invoicing.
• Always be aware of the impact of any discussion with customers pertaining to performance of products sold by SMS Equipment.
• Work safely.
• Perform any other tasks assigned by Supervisor.

What you bring