Field Support Professional - 2

Requirements

• Education and Experience:
• Education: Mechanical maintenance, electrical or electronic engineering, and welding skills.
• Experience: 5+ years in technical services for industrial engineered equipment.
• Key communication skills and responsibilities:
• Languages: English (B2—Upper Intermediate) and the local language.
• Excellent written and verbal communication skills.
• Comfortable with identifying sales opportunities, generating leads, and collaborating with the Sales team to support growth.
• Proactive in seeking and acting on customer feedback.
• Other skills:
• Intermediate IT skills (MS Office applications and service management software).
• Valid driving license.
• Ability to regularly lift and/or move up to 23 Kg.
• Ability to work independently with minimal supervision while maintaining continuous communication with remote management and customers.
• Embrace new digital technologies to advance and improve service delivery.
• Ensure digital service reporting and weekly reports are completed.
• Take ownership of your own development and training, proactively identifying and requesting any training needs.
• Mobility & Travel requirements:
• Available to travel 100% of work time within the sub-region or internationally -in or outside Europe- as required by the business.
• Willingness to occasionally work outside normal working hours to meet customer service and operational requirements.

What we can offer