Field Service Engineer - Uddingston
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Key skills for this role
About the Role
Virgin Media O2 is hiring a Field Service Engineer to install and maintain broadband, TV, and phone services in customers' homes. You'll work independently, troubleshoot technical issues, and provide excellent customer service.
Key Skills for This Role
Responsibilities
- Install and maintain broadband, TV, and phone services to customers' homes
- Quickly resolve technical issues to ensure customers stay connected
- Provide exceptional service that leaves every customer satisfied
- Work independently with the backing of a supportive team
Requirements
- UK manual driving licence
- Confidence working at heights and outdoors in all weather conditions
- Live in one of the specified postcodes
- Problem solving mindset and passion for helping customers
- Methodical and organised approach to work
- Ability to be composed and adapt to any situation
Full Job Posting
Summary
- Location: Bellshill, Glasgow, Motherwell
- Job Family: Technicians & Engineers
- Job Type: Full Time
- Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)
- You must live in one of the following postcodes: G65,G67,G68, G69, G71, G72, G74, G75, ML1, ML4, ML5, ML7, ML8, ML9, ML10, ML11, ML12, ML2, ML3, ML6
What You’ll Do
- Install and maintain broadband, TV, and phone services to customers' homes
- Quickly resolve technical issues, ensuring customers stay connected
- Provide exceptional service that leaves every customer satisfied and smiling
- Work independently with the backing of a supportive team
The must haves
- A UK manual driving licence
- Confidence working at heights and outdoors in all weather conditions
- To live in one of the specified postcodes above
The other stuff we are looking for
- A problem solving mindset and a passion for helping customers
- A methodical, organised approach to work
- The ability to be composed and adapt to any situation
What's in it for you
- Starting salary of £29,000 with potential to earn up to £36,200 through on target earnings
- Private medical cover through BUPA
- Market leading maternity, paternity, neonatal, and carers leave policies
- 25 days annual leave, UK bank holidays and your birthday off
- 4 day working week after training
- Up to 10% employer pension contributions and life insurance
Who we are
- Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
Next steps
- Complete our quick online application and video assessment
- If successful, chat with one of our friendly recruiters
- Attend an interview with a manager
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