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Provides technical support to control system projects and service teams. Listens, takes direction, and seeks guidance from the assigned project leads, supervisors, and company leadership. Travel to client locations for installations, maintenance, or repairs of control systems.
Thermo Systems is a global, full-service control systems integration partner, delivering world-class automation solutions in the District Energy, Life Sciences, and Mission Critical markets. Our diverse leadership and dedicated engineering team are committed to excellence and consistent growth. Our unique company culture, known as "The Thermo Way," strengthens our team by fostering an environment where all members perform their best.
Our commitment to being unified, dynamic, and delivering excellence is evident in how we build trusting relationships through connection and camaraderie, ability to adapt, and focus on integrity and success. These values guide our daily operations and interactions, setting the standard for our team's behavior. As we continue to grow and evolve, "The Thermo Way" supports our goals of becoming a world-class organization, ensuring employee success, customer success, and financial strength.
Provides technical support to control system projects and service teams. Listens, takes direction, and seeks guidance from the assigned project leads, supervisors, and company leadership. Travel to client locations for installations, maintenance, or repairs of control systems.
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Associate in Applied Science or Associate in Science in Engineering Technology, Computer Information Systems Technology, relevant curriculum or experience.
Typically, 0-3 years of industry experience
Communicate in an effective, positive, and proactive manner with customers.
Follow customer specific site standards and procedures.
Always conduct business in professional manner.
Provide excellent customer care and support.
Be patient, attentive, and responsive to customers in solving their problems.
Always follow up and honor commitments with customers.
100% overnight travel
On call rotation participation may be required based on location and client needs.
Model Thermo Systems core values of employee success, customer success and financial strength by:
Seeking new and additional business through project change orders, additional services to existing customers, and referrals for new customers/projects. Drive financial success.
Be a good teammate, support your colleagues, promote a positive atmosphere for those around you. Drive employee success.
Go the extra mile for your customer, take ownership of their needs, over communicate. Drive customer success.
Foster an environment of integrity, trust, collaboration, professionalism, serving one another, leading by example, and assuming good intent each and every day.
Competitive salary, annual bonuses, 401(k) with company match, and business travel reimbursement: We appreciate our employees, and we make sure they know it.
Benefits: We offer full-time employees multiple healthcare packages, including low-cost options.
Casual Dress: Every day is "Casual Friday"; we want you to be comfortable when you come to work.
Training: We offer in-house and factory technical training to keep our staff sharp.
Tuition Reimbursement: We encourage academic advancement and professional credentialing.
Vacation/Sick Time: We believe work-life balance is essential. Ensuring our employees have time to truly relax and recharge is important to us.
Culture & Extras: We provide free lunches, regular team bonding & fun office events, and plenty of company swag.
Visit us at www.thermosystems.com to learn more!
Thermo Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Global control systems integration and industrial automation partner.
Visit company websiteJobs and hiring trendsFull-time
Entry · 0+ years experience
Onsite
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