FC Operations Manager, UAE FC Operations

Description

• Operations is the beating heart of Amazon.
• This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time.
• It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites.
• At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets.
• This role is all about driving operational excellence to create the Amazon of tomorrow.
• Key job responsibilities
• Manage and develop a team of Area Managers
• Lead operational teams on a shift, deal with issues, and positively impact site performance
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including HR, Finance, Health and Safety, and Security
• Design and deliver initiatives across the sites to improve operational performance
• A day in the life
• You’ll lead shifts at one of our operational sites.
• You’ll also be the key link between a number of teams, including finance, safety and operations integration teams.
• That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
• A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand.
• Every day will also involve mentoring and coaching your team.
• You’ll be a source of leadership and support your team to be the best managers they can be.

About The Team

Basic Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE)

Experience

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.
• If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
• If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.