Fashion Retail Manager
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Key skills for this role
About the Role
Al Ahli Holding Group seeks a Fashion Retail Manager to lead commercial and operational performance at Dubai Outlet Mall. Requires 5-8 years of retail management experience with a focus on sales, team leadership, and inventory optimization.
Key Skills for This Role
Responsibilities
- Accountable for achievement of store sales targets, conversion rates, ATV, UPT, and overall store productivity
- Lead day to day store operations ensuring operational efficiency and compliance with company standards
- Lead customer experience excellence and ensure high service standards are consistently maintained
- Lead, motivate, coach, and manage store teams to achieve operational and commercial objectives
- Oversee stock availability, replenishment, inventory accuracy, and shrinkage control
Requirements
- Minimum 5–8 years of experience within retail operations, store management, or retail business leadership
- Proven experience managing commercial and operational performance within a retail environment
Full Job Posting
Job Purpose
- To lead and drive the overall commercial and operational performance of the Fashion store at Dubai Outlet Mall, ensuring achievement of sales targets, operational excellence, customer experience standards, team productivity, inventory optimization, and business objectives aligned with company expect
- The role is fully accountable for store performance, operational execution, customer satisfaction, team leadership, and implementation of commercial initiatives to maximize revenue and overall store productivity.
Key Accountabilities
- Accountable for achievement of store sales targets, conversion rates, ATV (Average Transaction Value), UPT (Units Per Transaction), and overall store productivity.
- Analyze daily, weekly, and monthly business performance and implement action plans to improve commercial outcomes.
- Drive sales initiatives and in store commercial activities to maximize revenue opportunities.
- Monitor customer buying trends, competitor activities, and market dynamics to support business growth.
- Lead day to day store operations ensuring operational efficiency and compliance with company standards and procedures.
- Ensure high operational standards across customer service, housekeeping, store presentation, stock management, and staff discipline.
- Maintain operational readiness and ensure smooth store functioning at all times.
- Ensure compliance with health, safety, operational, and mall requirements.
- Lead customer experience excellence and ensure high service standards are consistently maintained.
- Manage and resolve escalated customer concerns professionally and efficiently.
- Ensure the store environment reflects brand and visual merchandising standards.
- Drive customer engagement and retention initiatives to enhance overall customer satisfaction.
Minimum Experience
- Minimum 5–8 years of experience within retail operations, store management, or retail business leadership.
- Proven experience managing commercial and operational performance within a retail environment.
- Experience within premium retail, lifestyle retail, or mall operations environment preferred.
Skillset
- Retail Store Operations Management
- Commercial Performance Management
- Sales Analysis & Reporting
- Inventory & Stock Control
- Customer Experience Management
- Visual Merchandising Awareness
- Microsoft Office Applications
- Retail Reporting & KPI Analysis
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