F&B Order Taker (Saudi Only)
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Key skills for this role
About the Role
Swissôtel Al Maqam is seeking an F&B Order Taker to handle order taking and placement for Room Service. The role requires previous experience in a luxury hotel setting, exceptional communication skills, and in-depth knowledge of food and beverage operations.
Key Skills for This Role
Responsibilities
- Directly involved in the order taking and order placing process.
- Coordinate all service requirements addressed to Room Service.
- Assist guests regarding menu items in an informative and helpful way.
- Have full knowledge of beverage lists and promotions, menu items and preparation methods.
- Follow all safety and sanitation policies when handling food and beverage.
Requirements
- Previous experience as an Order Taker or in a similar role, preferably within a luxury hotel setting.
- Exceptional communication and customer service skills.
- Ability to thrive in a fast paced environment while maintaining a high level of accuracy.
- In depth knowledge of food and beverage operations, including menu items, ingredients, and preparation methods.
- Strong organizational skills with acute attention to detail.
Full Job Posting
Company Description
- Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels emphasizing people and a motivating environment.
- Swissôtel Al Maqam is a contemporary five star hotel in Jeddah, Saudi Arabia, with 1624 rooms, located near the holy Masjid Al Haraam.
Job Description
- Directly involved in the order taking and order placing process.
- Responsible to coordinate all service requirements addressed to Room Service.
- Assist guests regarding menu items in an informative and helpful way.
- Have full knowledge of beverage lists and promotions, menu items and preparation methods.
- Follow all safety and sanitation policies when handling food and beverage.
Qualifications
- Previous experience as an Order Taker or in a similar role, preferably within a luxury hotel setting.
- Exceptional communication and customer service skills.
- Ability to thrive in a fast paced environment while maintaining a high level of accuracy.
- In depth knowledge of food and beverage operations, including menu items, ingredients, and preparation methods.
- Strong organizational skills with acute attention to detail.
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