F&B Order Taker
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Responsible for handling guest orders, ensuring timely service, maintaining communication, and providing exceptional customer service in a fast-paced environment.
Key Skills for This Role
Full Job Posting
Overview
As an
F&B Order Taker
- , you will be responsible for performing the following tasks to the highest standards:
- Handle guest food and beverage orders through telephone and in-room dining systems in a professional and courteous manner
- Accurately enter all orders into the computerized Point of Sale (POS) system and ensure timely dispatch to the kitchen
- Coordinate with kitchen and service staff to ensure orders are prepared and delivered according to hotel standards
- Maintain clear communication with guests regarding menu items, preparation times, special requests, and promotions
- Follow up with guests to ensure satisfaction with food quality and service
- Respond promptly to guest inquiries, complaints, and special dietary requests
- Maintain complete knowledge of menu items, ingredients, and beverage selections
- Ensure all billing, posting, and cash handling procedures are completed accurately
- Coordinate and control order flow during peak operation hours
- Present a positive, professional, and courteous image to ensure guest satisfaction
- Maintain the brand s high quality service standards
- Ability to remain calm and organized during busy service periods
- Assist in maintaining cleanliness and organization of the order-taking area and equipment
- Handle guest requests efficiently and communicate effectively with all related departments
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Hilton Hotels
Waiter/ess
Doha, QAT
Responsible for serving guests efficiently, ensuring menu knowledge, maintaining high grooming standards, and delivering excellent customer service in a team-oriented environment.
Executive Chef
Doha, QAT
Responsible for kitchen operations, menu creation, team development, and maintaining high food quality standards while ensuring customer satisfaction and compliance.
Human Resources Officer (Part Time)
United Arab Emirates, UAE
Responsible for advising on policies, managing employee relations, recruitment, and training while ensuring high customer service and communication skills.
Cluster Director of Finance
Saudi Arabia, KSA
Accountable for financial performance, developing relationships, analyzing data, and leading finance teams while ensuring compliance and maximizing profit.
Director of Finance
Qatar, QAT
Responsible for financial accounting, management reporting, strategic planning, and team leadership while providing financial insights and ensuring compliance.
Director of Food & Beverage - Waldorf Astoria Doha Lusail
Doha, QAT
Manage Food and Beverage operations, ensure customer satisfaction, develop team members, meet financial targets, and comply with brand standards.
Senior Sales Manager
Saudi Arabia, KSA
Analyze market trends, develop customer accounts, negotiate rates, implement marketing strategies, and manage sales team to enhance customer service and drive business.
Assistant Marketing Manager
Saudi Arabia, KSA
Responsible for developing and implementing marketing strategies, managing campaigns, and fostering team growth while ensuring brand compliance and effective communication.
Waiter/ess
Doha, QAT
Executive Chef
Doha, QAT
Human Resources Officer (Part Time)
United Arab Emirates, UAE
Cluster Director of Finance
Saudi Arabia, KSA
Director of Finance
Qatar, QAT
Director of Food & Beverage - Waldorf Astoria Doha Lusail
Doha, QAT
Senior Sales Manager
Saudi Arabia, KSA
Assistant Marketing Manager
Saudi Arabia, KSA