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Key skills for this role
Rival Group brings together Rival Technologies, Reach3 Insights, and Angus Reid Group to help brands get closer to their customers through AI-accelerated, mobile-first conversational insights. Our teams blend technology, research, consulting, and data storytelling to help organizations make better, faster, and smarter decisions.
We're transforming the insights industry — moving quickly, staying curious, and building work that feels fresh, human, and genuinely useful. We celebrate people who bring courage, energy, results, and kinship to everything they do.
Support the Co-CEOs with calendar management, with a particular focus on key internal and external meetings.
Manage the cadence of recurring Board, executive, management, and company-wide meetings.
Coordinate agendas, materials, logistics, and follow-up for key meetings.
Help organize Board meetings, leadership offsites, planning sessions, Town Halls, and other company events.
Coordinate executive travel and logistics as needed.
Keep an eye on what's coming up and make sure the right people, information, and materials are in place.
Manage the day-to-day operation of our Vancouver office, including responsibility for opening and closing the office each day.
Be the primary point person for facilities, building management, vendors, supplies, equipment, kitchen inventory, and general office needs.
Provide coordination and support for our Toronto and Chicago offices.
Make sure our offices are well run, welcoming, and ready for employees and visitors.
Coordinate maintenance, office improvements, moves, and other facilities needs.
Take on special projects for the Co-CEOs and other members of the leadership team.
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Vancouver, CAN
Toronto, CAN
Vancouver, CAN
Vancouver, CAN
Help pull together information, reporting, presentations, or other materials when needed.
Work with teams such as Finance, People & Culture, IT, and Operations on company-wide initiatives.
Help coordinate employee events, leadership meetings, and company celebrations.
Pitch in where needed. This is a role where the scope will change depending on what's happening across the business.
5+ years of experience in executive support, office or business operations, or a similar role.
Experience of working directly with senior executives.
Very strong organizational skills and attention to detail.
Good judgment and discretion.
Someone who is comfortable managing a lot of moving pieces without needing everything spelled out.
Strong written and verbal communication skills.
Confidence working with people at all levels of an organization.
Strong Microsoft 365 skills, particularly Outlook, Teams, Excel, Word, and PowerPoint.
Someone who takes ownership, follows things through, and isn't afraid to jump in and solve a problem.
Experience supporting multi-office operations across different locations.
Experience coordinating Board meetings, leadership offsites, executive travel, and company events.
Experience working cross-functionally with Finance, People & Culture, IT, and Operations on company-wide initiatives.
At Rival, how we work matters just as much as what we deliver. We’re building a place where people can do meaningful work, grow their careers, and enjoy the humans they work with along the way.
In-office working model, five days a week
Comprehensive paid time off
Volunteer and professional development days
Health and wellness: Benefits that support the whole human, not just the employee.
Competitive health, vision, and dental benefits
Health spending account
Generous sick, personal, and mental health days
Additional health benefits with Canada Life
Our values guide how we work together, make decisions, and show up for customers and each other:
Courage
Results
Energy
Kinship
You must be eligible to work in Canada to be considered for this role. At Rival, we value the unique qualities and experiences each candidate brings. We personally review every application and do not use AI or automated systems to screen or filter resumes.
If you don’t see yourself fully reflected in every requirement above, we still encourage you to apply. Research shows that people from underrepresented groups often apply only when they feel 100% qualified. We’re proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity, inclusion, and belonging.
Rival provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
We’re also committed to an accessible work environment and inclusive employment practices. If you require accommodation at any point in the selection process, please email peopleteam@rivalgroup.io.
Please note that, given our security and compliance certifications, final applicants will be required to undergo a background check. No recruiters and no phone calls, please.
AI-powered conversational market research platform helping brands collect faster, richer customer insights through mobile-first experiences.
Visit company websiteJobs and hiring trendsCAD 80000-100000 yearly / year
Full-time
Senior · 5+ years experience
Onsite
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