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Executive Assistant Manager - Operations. The Ritz-Carlton Abu Dhabi, Grand Canal

The Ritz-Carlton Hotel Company, L.L.C.
Abu Dhabi, UAE
Full Time
Manager
Onsite
1 months ago
Hotel Operations ManagementStrategic PlanningFinancial ManagementCustomer ServiceEmployee SatisfactionRevenue Growth
Free

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Hotel Operations ManagementStrategic PlanningFinancial Management
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Position Summary

  • Functions as the strategic business leader of the property's Hotel Operations.
  • Areas of responsibility may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance.
  • Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives.
  • The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations.
  • Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

Preferred Qualifications

  • 2 year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
  • OR 4 year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

About The Ritz Carlton

  • At more than 100 award winning properties worldwide, The Ritz Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
  • Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
  • Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
  • Your role will be to ensure that the 'Gold Standards' of The Ritz Carlton are delivered graciously and thoughtfully every day.

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