Executive - Air Freight
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Key skills for this role
About the Role
AIT Worldwide Logistics Dubai is seeking an Executive - Air Freight to coordinate day-to-day export and import of international freight forwarding shipments. The role focuses on operational excellence and customer service, managing end-to-end air freight operations for the energy vertical.
Key Skills for This Role
Responsibilities
- Manage end to end air freight operations for the energy vertical, ensuring efficient cargo handling, on time shipment execution, and operational excellence
- Build and maintain strong relationships with customers, airlines, vendors, and other stakeholders to deliver high service standards
- Resolve operational challenges proactively, mitigate risks, and ensure seamless movement of shipments
- Collaborate with cross functional teams to achieve operational KPIs, customer satisfaction, and business objectives
- Monitor costs, optimize resources, and drive profitability through effective budget and vendor management
- Ensure accurate and timely billing, revenue capture, and vendor cost bookings in compliance with company procedures
- Negotiate rates and capacity with airlines and logistics partners to support customer requirements and business growth
- Maintain compliance with aviation, customs, safety, and regulatory requirements while upholding company policies and standards
Requirements
- Bachelor's Degree in Supply Chain, Logistics or equivalent
- 2 4 years of results driven experience managing complex supply chains, air freight operations
- Minimum 2 years of experience in the UAE market
- Strong understanding of international logistics, Incoterms, carrier contracts, and rate mechanisms
- Effective coordination and stakeholder management skills
- Strong communication, negotiation, and problem solving skills
- Strong system proficiency, including CargoWise or similar logistics platforms
Full Job Posting
Overview
- AIT Worldwide Logistics Dubai is seeking an Executive Air Freight that will coordinate the day to day export & import of international freight forwarding shipments into and out of the UAE based on customer requests.
- The Executive Air Freight's primary focus is providing a high level of operational excellence and a world class customer service experience to all customers.
Responsibilities
- Manage end to end air freight operations for the energy vertical, ensuring efficient cargo handling, on time shipment execution, and operational excellence.
- Build and maintain strong relationships with customers, airlines, vendors, and other stakeholders to deliver high service standards.
- Resolve operational challenges proactively, mitigate risks, and ensure seamless movement of shipments.
- Collaborate with cross functional teams to achieve operational KPIs, customer satisfaction, and business objectives.
- Monitor costs, optimize resources, and drive profitability through effective budget and vendor management.
- Ensure accurate and timely billing, revenue capture, and vendor cost bookings in compliance with company procedures.
- Negotiate rates and capacity with airlines and logistics partners to support customer requirements and business growth.
- Maintain compliance with aviation, customs, safety, and regulatory requirements while upholding company policies and standards.
Qualifications
- A team player who works well with others – being respectful to our teammates is a Core Value!
- A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
- Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
- Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!
Other Skills We Hope to See
- Bachelor’s Degree in Supply Chain, Logistics or equivalent required
- 2–4 years of results‑driven experience managing complex supply chains, air freight operations
- Minimum 2 years of experience in the UAE market
- Strong understanding of international logistics, Incoterms, carrier contracts, and rate mechanisms.
- Effective coordination and stakeholder management skills.
- Ability to work within defined strategies while contributing practical, execution‑focused insights.
- Strong communication, negotiation, and problem‑solving skills.
- Strong system proficiency, including CargoWise or similar logistics platforms
About AIT Worldwide
- AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods.
- For more than 40 years, the America’s based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry.
- Backed by scalable, user friendly technology, AIT’s flexible business model customizes door to door deliveries via sea, air, ground, and rail—on time and on budget.
What AIT Can Offer You
- Vacation/holiday time
- Global employee support program
- Mindfulness tools
- Professional development
- Company events and gatherings
- Five paid volunteer hours through our AIT Cares program
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