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EVENTS & OPERATIONS MANAGER

Larustic
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered Yesterday
Event planning and deliveryRetail operationsTeam leadershipBudget managementSupplier managementInventory management
Free

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Event planning and deliveryRetail operationsTeam leadership
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About Larustic

Larustic creates fragrances, home ambiance products and curated gifts inspired by the cultural character of the United Arab Emirates.

Its events and retail experiences present the brand through a contemporary luxury lens.

The Role

The Events & Operations Manager owns event delivery and operational performance across exhibitions, pop-ups, brand activations and daily coordination.

The role ensures people, products, suppliers and systems are ready, while maintaining service quality, stock accountability and cost control.

This is a hands-on leadership position requiring planning, delegation and visible on-site presence.

Event Planning and Delivery

  • Own planning, budgeting, venue coordination, setup, live operations, dismantling and closeout for each event.
  • Manage permits, access arrangements, contractor schedules, venue compliance and readiness of customer-facing materials.
  • Anticipate operational risks and prepare contingency plans for staffing, deliveries, equipment and stock.

Operational Management

  • Coordinate procurement, warehousing, logistics, sales and finance to support timely execution.
  • Oversee product readiness, stock allocation, replenishment, transfers, returns and post-event reconciliation.
  • Maintain asset and inventory records, establish SOPs, and resolve operational issues with clear escalations.

Team and Customer Experience

  • Lead sales staff, brand ambassadors, ushers and operational support teams.
  • Set staffing requirements, assign duties, manage rosters and conduct briefings on targets, products and procedures.
  • Enforce presentation standards and handle performance gaps and escalated customer concerns professionally.

Commercial and Reporting

  • Prepare budgets, track spending, evaluate supplier quotations, negotiate terms and monitor delivery commitments.
  • Monitor sales against targets and reconcile sales, payments, supplier charges and operating expenses.
  • Report readiness, risks, sales, staffing, stock discrepancies, supplier performance and improvement actions to management.

Required Experience and Skills

  • At least 5 years of relevant experience in events, retail operations or brand activations, including 2 years leading teams.
  • Demonstrated success delivering exhibitions or commercial events in the UAE.
  • Proficiency in Microsoft Excel and project management, POS or inventory systems.
  • Excellent English communication skills; Arabic is an advantage.
  • Availability for on-site UAE work, travel and evening or weekend event schedules.
  • Luxury retail, fragrances, beauty, gifting or lifestyle experience is strongly preferred; a UAE driving licence is preferred.

Success Measures

Events are delivered on time and within approved budgets.

Sales, stock accuracy, staffing, service quality, supplier delivery and operational improvements meet agreed objectives.

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