Enterprise Sales Manager
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About the Role
The Enterprise Sales Manager is a senior commercial leadership role responsible for driving revenue growth across enterprise technology and IT solutions. This includes contact center platforms, IT infrastructure, managed services, and AI-powered customer experience solutions.
Key Skills for This Role
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Role Overview
The Enterprise Sales Manager is a senior commercial leadership role responsible for driving revenue growth across enterprise technology and IT solutions.
This includes contact center platforms, IT infrastructure, managed services, and AI-powered customer experience solutions.
The role leads the sales department, sets strategy, manages and develops the sales team, owns the pipeline, and drives high-value enterprise opportunities from discovery through close.
1. Sales Leadership & Team Management
- Build, lead, and develop the sales team.
- Set performance targets aligned to revenue plans.
- Conduct pipeline reviews, coaching, and performance check-ins.
- Recruit, onboard, and mentor sales talent.
- Foster a culture of accountability, customer focus, and continuous improvement.
2. Revenue Growth & Pipeline Management
- Own and achieve annual revenue targets.
- Build and maintain a qualified sales pipeline.
- Identify, qualify, and pursue enterprise opportunities.
- Drive new business acquisition and account expansion.
- Maintain accurate sales forecasts and report pipeline health.
3. Enterprise Business Development
- Build and sustain executive-level relationships with enterprise clients and stakeholders.
- Identify new market opportunities in priority industries.
- Develop strategic account plans for top priority clients.
- Represent the organization at industry events and forums.
4. Sales Execution & Deal Management
- Lead discovery meetings, needs assessments, and executive presentations.
- Coordinate with pre-sales teams to ensure solution fit and proposal quality.
- Oversee proof-of-concept and technical demonstrations.
- Lead commercial negotiations, pricing discussions, and contract finalization.
- Manage the complete sales lifecycle from lead to contract.
5. Portfolio & Solution Expertise
- Promote and position the full enterprise solutions portfolio to clients.
- Develop value propositions and competitive positioning for each segment.
- Stay current on evolving solutions and technology roadmap.
6. Cross-Functional Collaboration
- Work closely with pre-sales, proposal, and delivery teams to align solutions with client needs.
- Provide market intelligence and customer feedback to inform product development.
- Coordinate with marketing and demand generation teams on campaigns and lead quality.
Required Skills & Experience
- 7–10 years of enterprise technology sales experience with a proven record of meeting or exceeding targets.
- 3–5 years in sales leadership, team management, or sales manager role.
- Experience managing complex B2B sales cycles and large deal values.
- Strong negotiation skills and ability to engage at C-level.
- Experience working with system integrators, IT solution providers, or technology vendors.
- Established enterprise or government client network in Saudi Arabia or GCC.
- Proficiency in CRM tools (Salesforce, HubSpot, or similar).
- Arabic and English professional proficiency.
Preferred Solution Experience
- Contact center platforms (e.g., Genesys, Cisco, Avaya).
- Enterprise IT infrastructure, data center, networking, or security solutions.
- Managed IT or CX services.
- Customer experience or digital transformation programs.
- AI, analytics, or automation solutions in an enterprise context.
- Government/public sector procurement experience in GCC.
Professional Competencies
- Strategic commercial thinking and market opportunity identification.
- Executive presence and credibility with senior stakeholders.
- Leadership and team development skills.
- Customer-centric mindset and trust-building ability.
- Resilience and tenacity in long sales cycles.
- Data-driven decision-making and pipeline management.
- Collaborative approach across technical, pre-sales, and delivery functions.
Working Conditions
- Full-time, Saudi Arabia (Riyadh preferred).
- Hybrid work with office presence for team management and field visits.
- Regular travel within Saudi Arabia for client engagement and events.
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