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At AvePoint, we help organisations modernise the way they govern, protect and manage their data.
We are looking for an experienced Enterprise Account Manager to own and grow a portfolio of strategic enterprise customers across Australia. This is an opportunity to work with some of the country's leading organisations, build executive relationships, influence customer strategy and help customers realise greater value from their Microsoft investments.
You will be responsible for protecting and growing recurring revenue, leading multi-disciplinary account teams, and identifying opportunities to solve meaningful business challenges through AvePoint's Confidence Platform.
At AvePoint, we help organisations modernise the way they govern, protect and manage their data.
We are looking for an experienced Enterprise Account Manager to own and grow a portfolio of strategic enterprise customers across Australia. This is an opportunity to work with some of the country's leading organisations, build executive relationships, influence customer strategy and help customers realise greater value from their Microsoft investments.
You will be responsible for protecting and growing recurring revenue, leading multi-disciplinary account teams, and identifying opportunities to solve meaningful business challenges through AvePoint's Confidence Platform.
This is not a traditional account management role.
We are looking for someone who can develop trusted executive relationships, execute strategic account plans and create growth through consultative, value-based selling.
You will act as the quarterback for your accounts, leading a Virtual Account Team consisting of Solution Engineers, Customer Success Managers, Technical Account Managers, Delivery Consultants and Partners to deliver customer outcomes and drive long-term account growth.
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Trusted relationships with executive and senior business stakeholders.
High customer retention and successful renewal outcomes.
Strong account plans with clear growth strategies and stakeholder coverage.
Consistent expansion through cross-sell and upsell opportunities.
Executive Business Reviews that align AvePoint capabilities to customer priorities.
Accurate forecasting and disciplined opportunity management.
Strategic influence across key customer initiatives and transformation programs.
5+ years' experience managing and growing enterprise or strategic customer accounts within a technology or SaaS environment.
Demonstrated success managing renewals, expansion opportunities and complex sales cycles.
Experience engaging executive-level stakeholders including CIOs, CISOs, CTOs and senior business leaders.
Strong account planning, stakeholder mapping and opportunity management capabilities.
Proven ability to lead cross-functional teams and influence without direct authority.
Excellent communication, presentation and commercial negotiation skills.
A proactive and highly accountable approach to customer success and revenue growth.
Experience within the Microsoft ecosystem.
Experience selling SaaS, cloud, governance, security or data management solutions.
Familiarity with value-selling and consultative sales methodologies.
Experience working with channel and strategic partners.
Experience managing enterprise customers with complex stakeholder environments.
At AvePoint, you will have the opportunity to work with leading organisations across Australia and New Zealand while being supported by a world-class team of Solution Engineers, Customer Success professionals, Technical Advisors, Marketers and Executives.
We invest heavily in our people, culture and technology, giving you the tools, support and autonomy to build meaningful customer relationships and accelerate your career.
Software solutions for data management and cloud governance.
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Senior · 5+ years experience
Hybrid
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