Enterprise Account Manager - Installed Base

Execute disciplined account management practices aligned with company sales methodologies.

Collaborate cross-functionally to deliver seamless customer experiences and maximise account value.

Continuously improve product knowledge and consultative selling skills.

Engage in value-based, consultative selling that focuses on aligning solutions to customer business outcomes.

Proven experience in account management, customer success, or sales roles managing existing accounts.

Understanding of enterprise software or technology solutions, with a willingness to learn product capabilities in depth.

Strong interpersonal, communication, and presentation skills, with the ability to influence stakeholders at all levels.

Ability to manage multiple accounts and priorities in a fast-paced, customer-focused environment.

Track record of meeting or exceeding retention and revenue growth goals.

Willingness and appreciation of the sales process including cadence, forecasting and accurate reporting.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.