Enrollment Student Services Coordinator
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Key skills for this role
About the Role
University of New Haven-Riyadh is seeking an Enrollment Student Services Coordinator to manage registrar duties, financial aid coordination, and bursar support. The role involves course registration, academic calendar management, grade submission, student loan processing, and tuition billing inquiries.
Key Skills for This Role
Responsibilities
- Manage student inquiries related to course registration and support students throughout registration and add/drop periods
- Liaise with Academic Affairs, Student Affairs and Enrollment at the West Haven Campus
- Build and maintain the campus academic calendar, including term dates, assessment periods, grade submission deadlines, and key regulatory dates
- Coordinate faculty timetabling and room allocation each semester
- Manage changes to timetables during semester and communicate them promptly
- Coordinate the academic calendar and schedule each semester, ensuring examination and submission dates are published, rooms booked, and invigilators arranged
- Manage the grade submission process: issuing deadlines, chasing outstanding submissions, and supporting grade entry
- Maintain records of academic decisions, grade changes, and mitigating circumstances approvals
- Coordinate student loan processing and disbursements with The Social Development Bank
- Counsel current and prospective students regarding the aid process
- Support students with tuition billing and payment processing inquiries
- Collaborate with Finance Office regarding payments and accounts receivable
Requirements
- 3 7 years of experience in student services, registrar, or related role
- Experience with course registration and academic calendar management
- Knowledge of financial aid processes and student loan processing
- Experience with tuition billing and payment processing
- Strong organizational and communication skills
- Ability to liaise with multiple departments and external organizations
Full Job Posting
Registrar Duties
- Manage student inquiries related to course registration and support students throughout the registration and add/drop academic periods
- Liaise with Academic Affairs, Student Affairs and Enrollment at the West Haven Campus
- Build and maintain the campus academic calendar, including term dates, assessment periods, grade submission deadlines, and key regulatory dates for MOE and NCAA
- Coordinate faculty timetabling and room allocation each semester, working with the Campus Student Services Coordinator on room bookings and the Head of Administration and Student Services on any space or resource constraints
- Manage changes to timetables during semester and communicate them promptly to affected students and faculty
- Coordinate the academic calendar and schedule each semester, ensuring all examination and submission dates are published, rooms are booked, and invigilators are arranged
- Manage the grade submission process: issuing deadlines to faculty, chasing outstanding submissions, and supporting the Student Administration and Admissions Coordinator on grade entry
- Maintain records of academic decisions, grade changes, and mitigating circumstances of approvals
Financial Aid Duties
- Coordinate student loan processing and disbursements with The Social Development Bank; advise students of this loan option and collaborate with the bank as needed
- Counsel current and prospective students regarding aid process
Bursar Duties
- Support students by providing effective and efficient service regarding tuition billing and tuition payment processing and inquiries
- Collaborate with Finance Office regarding payments and accounts receivable
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