Engineering Manager - Pay

Lead, mentor, and develop an engineering team within the Pay Pillar.

Foster a culture of continuous learning, personal growth, and open communication to enhance team engagement and performance.

Actively participate in recruiting, onboarding, and building a diverse and inclusive team.

Provide strong technical guidance, ensuring best practices, scalability, and maintainability in all solutions.

Work closely with the Principal Engineer to prioritize and address technical challenges effectively.

Contribute hands-on where needed—reviewing code, supporting system design, and guiding the team in building complex distributed systems.

Partner with Product Managers, Designers, and other Engineering teams to deliver cohesive, high-quality solutions.

Ensure technical solutions align with business goals and provide seamless payment experiences for our clients.

Champion the observability strategy, ensuring service level objectives (SLOs) are defined and met.

Implement robust monitoring tools to proactively detect and address system issues.

Establish effective escalation processes and advocate for operational excellence within the team.

Drive the execution of key technical projects, ensuring timely delivery while maintaining quality.

Identify bottlenecks, improve processes, and ensure the team follows software delivery best practices.

Regularly report to the Senior Engineering Manager on progress, strategy, and team challenges requiring support.

2+ years demonstrated impact in a similar leadership role, at scale and having direct reports

Bachelor's Degree in Computer Science or a similar related field

Strong proficiency and 5 years of professional experience with object-oriented software design - (for example Java, Kotlin, Ruby)

Experience designing scalable resilient solutions ideally in fintech domain

The ability to collaboratively lead the evolution of your team’s strategy, setting unambiguous roadmaps and goals for the team and then delivering on them in a healthy, predictable and sustainable way

You should be comfortable coaching team members. You will communicate expectations clearly and deliver individual feedback frequently

You have a proven history of building close working relationships with your product counterparts and external stakeholders (like payment providers or 3rd party solutions), with the ability to inspire and motivate, improve quality and productivity, while maintaining technical innovation and excellence

Strategic thinker, with an ability to express and convey thoughts in meaningful ways in a fast paced and evolving environment, with a high degree of autonomy

Experience working with and managing Agile teams, as well as driving improvement across the whole development process

Experience developing and supporting engineers in their personal growth and career progression. You foster an environment where communication, teamwork, and collaboration are rewarded

You’ll focus on quality, while increasing efficiency, delivering value and reducing waste

Experience with monitoring and observability tools.