AI Enablement Engineer

You will build a strong understanding of Phorest’s strategy, business model, customers, key workflows and the opportunities created by emerging AI capabilities.

You will proactively identify and prioritise the highest-leverage opportunities, build relationships across technical and non-technical functions, and establish a clear view of where AI Enablement can create meaningful strategic, commercial and organisational impact.

You will lead an initial opportunity from discovery through experimentation and into production, demonstrating measurable value.

You will also begin establishing the strategic principles, technical patterns, governance and operating model that will allow AI Enablement to scale beyond individual engagements.

Success means building a repeatable AI Enablement model that delivers many multiples of its cost in measurable business value.

You’ll help establish the technical direction and framework that allow a growing AI Enablement team to work across multiple functions, reuse what works and continuously increase its impact.

Prove the model at the scale of one. Demonstrate the return. Scale what works.

We’re looking for a Staff-level engineer who combines deep technical expertise, strategic thinking, strong product judgement and practical AI experience.

You’ll likely have:

Preferably 10+ years experience designing, building and operating complex production software, with the technical breadth and judgement expected of a Staff Engineer.

Strong practical experience with modern AI, ideally including AI-powered products, internal AI tooling or production LLM applications.

Experience leading complex, high-impact technical initiatives across team or functional boundaries.

Strong architecture and software engineering fundamentals across APIs, integrations, cloud infrastructure, security, scalability, observability and reliability.

Strong product and commercial instincts — able to take an ambiguous problem through discovery, experimentation, user feedback and production delivery.

Strong strategic judgement — connecting technical decisions to business outcomes and balancing short-term experimentation with sustainable long-term solutions.

The ability to operate autonomously, influence without authority and drive critical work through to measurable outcomes.

Excellent communication, listening and collaboration skills across technical and non-technical stakeholders.

Strong judgement around the evolving AI landscape, build vs buy, governance, security, quality and cost.

A track record of raising the effectiveness of others through technical leadership, mentoring and knowledge sharing.

You have a strong growth mindset, actively seeking and providing high-quality actionable feedback, and role model Phorest’s values as a culture ambassador.

Most importantly, you’ll be deeply curious about AI, constantly exploring what’s becoming possible, and motivated by turning those possibilities into meaningful improvements in how an organisation operates.

Experience building tools that help other teams use AI effectively, agentic systems, AI evaluation and orchestration, or establishing AI governance and managing AI tooling and model spend.