Engineering Manager - APAC

Manage, coach, and develop a team of technical implementation resources across APAC.

Set clear expectations, priorities, and ways of working for engineers involved in customer implementation, integration, and escalation activities.

Build technical capability through mentoring, knowledge sharing, structured feedback, documentation, and practical guidance.

Create an environment where team members take ownership, collaborate across regions, and continuously improve implementation quality.

Support hiring, onboarding, performance discussions, workload planning, and capability development for the APAC engineering team.

Provide technical leadership across customer implementations of Solventum HIS applications in Clinician Productivity Solutions and Revenue Cycle.

Guide implementation teams on configuration, integration, deployment, troubleshooting, and supportability decisions.

Ensure implementation approaches are aligned with product capabilities, approved patterns, security expectations, and operational support requirements.

Help the team identify gaps between customer requirements and current product capabilities, and drive structured resolution through configuration, workaround, or product escalation.

Review technical implementation artefacts, customer-specific designs, integration assumptions, and go-live readiness where appropriate.

Represent Solventum Engineering in customer discussions, project governance forums, escalation meetings, and technical decision-making sessions.

Communicate clearly with customer technical teams, IT leadership, operational stakeholders, and executive sponsors, including C-level stakeholders where required.

Translate complex technical topics into clear business, delivery, and customer impact language.

Maintain a customer-focused approach while protecting implementation quality, supportability, security, and product boundaries.

Partner with Sales, Implementation and Adoption, Support, Product, Cloud Operations, Security, and Compliance teams to resolve customer needs and delivery risks.

Act as an escalation point for complex implementation issues, technical risks, cross-system failures, and customer-impacting delivery challenges.

Drive structured issue resolution by coordinating the right technical, product, support, and delivery stakeholders.

Ensure risks, assumptions, constraints, and technical decisions are documented and communicated clearly.

Support prioritisation decisions by providing practical assessment of customer impact, delivery impact, supportability, and technical complexity.

Promote consistent use of delivery processes, technical documentation, Jira, Confluence, and other shared engineering practices.

Contribute directly to implementation and troubleshooting activities when team capacity, urgency, or complexity requires it.

Review logs, configurations, integration flows, technical documentation, and issue evidence to support diagnosis and decision-making.

Support customer workshops, technical discovery, go-live preparation, and post-go-live issue resolution.

Use practical technical judgment to help the team move from problem definition to actionable resolution.

Stay close enough to the technology to mentor engineers effectively and make informed escalation decisions.

People-first leader who builds trust, develops capability, and creates clarity for the team.

Technically credible manager who can challenge assumptions without needing to be the deepest specialist in every product area.

Customer-focused operator who understands that implementation success requires both technical correctness and a strong customer experience.

Pragmatic problem solver who can balance urgency, quality, supportability, and product constraints.

Hands-on leader who is willing to step into the work when the team is small, the issue is complex, or the customer situation requires direct support.

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

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