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Engineering Assistant Manager
Wire 3
Daytona Beach, USA
Full-time
Entry · 2+ years experience
Onsite
USD 60000-60000 yearly / year
Discovered 2 weeks ago
ZendeskFiber opticFTTHOSPISPKPI
Free
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ZendeskFiber opticFTTH
Role Overview
The Engineering Assistant Manager is responsible for coordinating between Wire 3’s engineering firm and local municipalities to ensure permitted work is secured on schedule. This role serves as Wire 3’s primary point of contact with local municipalities — attending face-to-face meetings, managing project coordination, and building Wire 3’s reputation within each market. Engineering project requests are managed through Zendesk, from intake through completion, and the Engineering Assistant Manager is accountable for keeping design, permitting, and locate footage and pass counts on pace with construction goals. This role is the front line in keeping Wire 3’s network growth moving forward.
Key Skills for This Role
ZendeskFiber opticFTTHOSPISPKPI
Full Job Posting
JOB OVERVIEW
The Engineering Assistant Manager is responsible for coordinating between Wire 3’s engineering firm and local municipalities to ensure permitted work is secured on schedule. This role serves as Wire 3’s primary point of contact with local municipalities — attending face-to-face meetings, managing project coordination, and building Wire 3’s reputation within each market. Engineering project requests are managed through Zendesk, from intake through completion, and the Engineering Assistant Manager is accountable for keeping design, permitting, and locate footage and pass counts on pace with construction goals. This role is the front line in keeping Wire 3’s network growth moving forward.
RESPONSIBILITIES
- Receive, triage, and manage assigned engineering project requests through Zendesk from intake to completion; maintain all tracking and reporting of Wire 3 engineering projects within the platform
- Take ownership of regional and sub-regional FTTH deployment success; manage defined KPI metrics including designed, permitted, and located footage and pass counts
- Maintain defined backlogs of buildable construction segments to ensure continuous construction readiness
- Create contractor packages and assign work to contractors; coordinate with contractors and construction teams on build completion
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