Engineer - Field Services
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Microland is seeking a Field Services Engineer to provide IT support, including desktop and network maintenance, troubleshooting, and end-user assistance in Riyadh.
Key Skills for This Role
Responsibilities
- Provide support to organization's IT systems to ensure high uptime
- Assemble and install client desktop computers and assist end users with hardware
- Perform hands & feet support for IT teams including periodic maintenance
- Support daily technical support activities for computers and endpoint devices
- Update support tickets with progress
- Conduct remote desktop troubleshooting
- Maintain technical documentation
Requirements
- Any Graduate
- Knowledge of Windows OS installation and troubleshooting
- Knowledge of hardware and networking
- Experience with endpoint security (antivirus, encryption, DLP, VPN, AD policies)
- Microsoft 365 Certified: Modern Desktop Administrator Associate preferred
Full Job Posting
Job Description
- Field Services Support Engineers primary responsibility is to provide support to an organization's IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.
- As a desktop engineer, you may need to assemble and install client desktop computers and assist the end user in securing their hardware.
- This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries.
- To support daily technical support activities for computers & all other end point devices.
- Update the support ticket with the progress, to set up and test desktop computer peripherals.
- To perform the system changes adhered to organizational policies.
- Conduct remote desktop troubleshooting to end user issues.
- Maintain technical documentation in association with other functional departments.
Education Qualification
- Any Graduate
Skills
- Primary Technology | Hardware and Networking | Installation, configuration, maintenance and repair | 1 Aware
- Primary Technology | Windows Operating System | Installation, configuration and management | 1 Aware
- Secondary Technology | Audio, Video support | Installation and configuration | 1 Aware
- Tertiary Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 Experienced
- Tertiary Behavioral | Aptitude | Communication | 2 Knowledgeable
Certification
- Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate
Additional Technical Skills
- Windows Operating System: Ability to Install and troubleshoot different versions of Windows OS independently.
- Understanding of desktop applications and how do they work, installation & uninstallation.
- Understanding of domain setup & ability to add / remove computers to domain.
- Update Group policies, carry out Disk management, Disk Encryption, Wireless configuration.
- Check utilization and availability, ability to perform start up and shut down services by following SOP.
- Deploy gold images on multiple desktops using SOP.
- Ability to install and configure client applications independently.
- Exchange and Mobility Clients
- Printer management
- Backup and Recovery
- Audio, Video support
- End Point Security/Patch Management
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Microland
Administrator - Service Desk
Riyadh, KSA
Handle user support through calls, emails, and chat, troubleshoot issues, manage tickets, and provide backup solutions with technical skills in Windows and networking.
Engineer - Field Services
الرياض, KSA
Microland is seeking a Field Services Engineer to provide IT support in Riyadh, Saudi Arabia. The role involves installing, configuring, and troubleshooting desktop computers, networks, and peripherals, as well as perfor
Senior Manager - Service Delivery
جدة, KSA
Microland is seeking a Senior Manager for Service Delivery in Jeddah, Saudi Arabia. The role requires expertise in IT operations management, financial management, and business development. Candidates should have strong k
Administrator - Service Desk
الرياض, KSA
Microland seeks a Service Desk Administrator in Riyadh to handle incoming calls, emails, and chat, provide initial troubleshooting, and route tickets. Requires a diploma, basic IT support skills, and HDI/ITIL certificati
Senior Engineer - Service Desk (SD1)
الرياض, KSA
Job Description :Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Tertiary -> Behavioral
Senior Engineer - Service Desk (SD1)
الرياض, KSA
Job Description :Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Tertiary -> Behavioral
Engineer - Service Desk
الرياض, KSA
Job Description :Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Certification : Technology | IT Certifications | HDI Certif
Senior Engineer - Field Services
الرياض, KSA
Job Description :Education Qualification : Any Graduate Skills : Primary -> Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - Aware Primary -> Technology | Windows Operatin
Administrator - Service Desk
Riyadh, KSA
Engineer - Field Services
الرياض, KSA
Senior Manager - Service Delivery
جدة, KSA
Administrator - Service Desk
الرياض, KSA
Senior Engineer - Service Desk (SD1)
الرياض, KSA
Senior Engineer - Service Desk (SD1)
الرياض, KSA
Engineer - Service Desk
الرياض, KSA
Senior Engineer - Field Services
الرياض, KSA