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Engagement Lead
Confidential
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
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Role Description
The Engagement Lead is a full-time, on-site role based in Abu Dhabi Emirate, United Arab Emirates.
This role is responsible for building strong relationships with students, families, and community partners to increase participation in Mind Base Education programs.
Day-to-day tasks include coordinating engagement activities, organizing workshops or events, gathering feedback from learners, and ensuring clear, timely communication about available resources and support.
The Engagement Lead will collaborate with educators and staff to identify learner needs, support outreach initiatives, and help create a welcoming, inclusive environment that encourages ongoing participation.
The role also involves tracking engagement metrics and preparing brief reports to inform continuous improvement efforts.
1. Engagement Execution & Operations
- Execute student and school engagement plans
- Coordinate workshops, online sessions, and school visits
- Manage logistics, schedules, and communications
- Support onboarding activities during pilot and scale-up phases
2. Relationship Support & Communication
- Serve as secondary point of contact for schools and partners
- Respond to queries, requests, and issues in a timely manner
- Escalate complex issues to the Partnership Manager or PMO
- Maintain positive, professional relationships with stakeholders
3. Tracking, Reporting & Feedback
- Track engagement metrics such as:
- Attendance
- Course participation
- Drop-off rates
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