Energy Efficiency Account Manager

• Must be located within the Spokane, WA area
• High School diploma or equivalent experience
• 2 years of professional experience in customer service, program support, outreach, sales support, administrative operations, or a related role
• Experience working with external stakeholders, customers, contractors, vendors, or trade partners
• Experience maintaining records, tracking activities, and following established processes and procedures
• Ability to execute assigned outreach and engagement activities using established guidance
• Understanding of customer service, relationship management, or stakeholder support principles
• Experience using CRM systems, databases, spreadsheets, or other business systems to maintain records and documentation
• Strong written and verbal communication skills
• Ability to manage multiple tasks simultaneously while maintaining attention to detail
• Proficiency with Microsoft Office applications and related productivity tools
• Ability to work independently on assigned tasks while seeking guidance when needed
• Ability to conduct business travel regionally/locally (between 10-40% depending on program, team) and occasional travel (less than 5%) to conferences and to the west coast

• Bachelor’s degree in a related field
• Certifications: Certified Energy Services Professional (CESP – AESP), CRM Platform Certification (e.g., Salesforce or Microsoft Dynamics Fundamentals), or Utility or Program‑Sponsored Trade Ally
• Experience supporting energy efficiency, sustainability, utility, or incentive-based programs
• Experience performing outreach, customer service, participant engagement, or account support activities
• Familiarity with the HVAC, building envelope, and/or water heater industries
• Familiarity with CRM platforms such as Salesforce or Microsoft Dynamics
• Understanding of trade ally, contractor, distributor, or market-partner engagement practices

The salary range for this role is $69,000 - $79,000 based on experience and qualifications.

is commensurate with experience and includes a generous retirement package.

Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).

At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities.

We base our candidate selection on one’s own skills, knowledge, and experience.

To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited.

This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine.

Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type.

We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law.

Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.

Office Locations and a Remote Workforce

Energy Solutions operates as a predominantly remote workforce with offices in six different locations .

Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team.

At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota.

Information will be requested to perform the compulsory background check.

A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment.

Energy Solutions is an equal opportunity employer.

Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities.

If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodation@energy-solution.com .