EMR Processing Agent

Cotiviti, Inc. drives better healthcare outcomes through data analytics.

This means taking in billions of clinical and financial data points, analyzing them, and then helping our clients discover ways they can improve efficiency and quality.

• Remotely retrieve records through providers’ medical record systems electronically.
• Prepare and transmit records through standard processing procedures.
• Ensure that job processes are working appropriately and troubleshoot errors when required, providing steady feedback to EMR Coordinator and Retrieval leadership on potential improvements to the EMR retrieval process; while maintaining adequate production and quality levels through tracked metrics. Participates in training sessions with Provider representatives.
• Completes all responsibilities as outlined on annual Performance Plan.
• Completes all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required.

This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

• High school diploma, GED, or equivalent work experience.
• Ability to communicate clearly through verbal and written communication, using proper spelling and grammar.
• Demonstrated ability to give close attention to detail, including planning, executing, and follow up procedures.
• Demonstrated ability to learn new EMR systems by participating in training sessions with Provider representatives.
• Must be able to work well in a team environment.
• Strong understanding of HIPAA regulations.

• Communicating with others to exchange information.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.