Elders Support Worker

Reporting to the Manager, Elders Services, the Elders Support Worker is responsible for providing day-to-day support to elders participating in programs, activities, meals, and special events offered through the elders centre. This includes assisting with the planning, preparation, delivery, and cleanup of meals and programming while promoting a safe, welcoming, inclusive, and culturally respectful environment for Elders.

The Elders Support Worker supports elders through companionship, culture respect, mobility assistance, transportation support, meal services, and program participation to encourage meaningful engagement and connection within community.

The Haisla Nation is the band government of the Haisla people. Our mission is to build a powerful, prosperous and proud community, healthy in mind, body and spirit. We believe in building a strong and thriving community, with healthy and happy members and a sustained and prosperous environment. We are about 1962+ people, with approximately 532 living in Haisla (Kitamaat Village). We have lived off the land and waters of our traditional territory for thousands of years, and it remains the focus of all we do.

Provide respectful companionship and engage elders in conversation and recreational activities, fostering a sense of belonging and well-being.

Encourage and support elders in participating in Elders Centre activities, including cultural events, wellness activities, educational workshops, arts and crafts, and social gatherings.

Assist elders with non-personal mobility support within the centre, including guidance with walkers, wheelchairs and seating assistance.

Assist with meal preparation and food services when needed under the direction of the Elders Services Cook.

Support weekly elder’s luncheons and other meal programs.

Assist with room setup, meal service, welcoming participants, engagement activities and cleanup.

Support food service for daily programming, community events, feasts, celebrations and special gatherings.

Assist with preparation, packaging, coordination and distribution activities related to Meals on Wheels Program.

Report all accidents, injuries and illnesses to the Manager, Elders Services, or designate and record such incidents in the confidential logbook and as a reportable incident, as required.

Provide direct transportation for elders attending elders service programs, meals and events.

Support safe entry and exit from vehicles, including assistance with mobility devices.

Conduct basic vehicle safety inspections and communicate transportation concerns, needs and observations to the elders services team.

Assist with program set up, facilitation support and cleanup.

Work collaboratively with elders’ services staff, volunteers, contractors and community partners.

Maintain confidentiality regarding all information related to the elders, families, and personnel and fulfill obligations to respect protection of privacy.

Follow all safety protocols and emergency procedures to ensure the well-being of elders and staff.

Support occasional evening and weekend programming through adjusted work schedules.

Maintain a safe, clean, and welcoming environment within the Elders Centre.

Other duties as requested by the Manager, Elders Services.

We are proud to offer a supportive and inclusive work environment where your contributions make a meaningful impact. In addition to a competitive salary, we offer a comprehensive benefits package, including:

Extended health and dental coverage

Pension matching up to 5.5%

10 days of standard vacation

5 days of paid self-care days

10 days of paid sick leave

10 paid days during the Christmas office closure

5 days of other leave for personal matters (e.g., medical appointments or household emergencies)

Professional development and training opportunities

Employee assistance program (EAP)

Cultural leave and wellness initiatives