E-Commerce Shopify CRM AI Integration & Inventory Specialist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
The Label is hiring an E-Commerce Specialist to manage Shopify product uploads, CRM data, inventory coordination, and AI tool integration. The role requires strong Shopify knowledge, CRM experience, and proficiency with AI tools like ChatGPT and Claude to optimize product descriptions and workflows.
Key Skills for This Role
Responsibilities
- Upload products to Shopify with accurate details
- Update product availability, pricing, images, and collections
- Ensure Shopify stock matches physical stock
- Coordinate with Digital Media Specialist for product photos and banners
- Maintain stock data and coordinate with Retail Manager
- Manage customer data from multiple sources
- Segment customers by various criteria
- Use ChatGPT, Claude, and AI tools for product descriptions, SEO, and reporting
- Research Shopify apps and AI integrations
- Support online order fulfillment and prevent overselling
Requirements
- 2 4 years of experience in e commerce, Shopify, CRM, inventory, or digital operations
- Strong Shopify knowledge
- Experience with CRM tools such as Klaviyo, Zoho CRM, Odoo CRM, or similar
- Knowledge of customer segmentation, email campaigns, WhatsApp campaigns, and customer data management
- Strong Excel/Google Sheets skills
- Experience using ChatGPT, Claude, and AI tools
- Basic understanding of Shopify apps and integrations
- Strong attention to detail
- English is required; Arabic is an advantage
Full Job Posting
Company Overview
- The Label is a luxury multi brand modest fashion destination focusing on abayas, modest wear, and Khaleeji fashion.
Position Overview
- The E Commerce, Shopify, CRM, AI Integration & Inventory Specialist manages Shopify product uploads, website updates, CRM/customer data, online stock accuracy, e commerce workflow, customer segmentation, AI/Shopify tools, and coordination between physical stock and online sales.
Shopify & Website Management
- Upload products to Shopify with accurate names, descriptions, prices, sizes, colors, quantities, categories, images, and designer/brand details.
- Update product availability, sold out items, pricing, images, collections, website banners, and campaign pages.
- Ensure all online products are presented professionally and consistently.
- Make sure Shopify stock matches physical stock and approved stock sheets.
- Coordinate with the Digital Media Specialist for product photos, edited images, banners, and campaign visuals.
- Check the website regularly for errors, outdated products, wrong prices, missing photos, or incorrect availability.
Stock & Inventory Coordination
- Maintain stock data related to online products.
- Coordinate with the Retail Manager for physical stock confirmation.
- Record stock availability, sold out items, online sales, transfers, returns, and pending products.
- Report missing stock, quantity mismatches, or online stock errors immediately.
- Support monthly stock reconciliation with Retail Manager and Junior Accountant.
CRM & Customer Data
- Manage customer data collected from POS, Shopify, e commerce, WhatsApp, Instagram, and campaigns.
- Organize customer details including name, phone, email, purchase history, preferences, location, and source.
- Segment customers by VIP status, repeat purchase, designer interest, product category, campaign relevance, and inactivity.
- Support WhatsApp, email, SMS, and Klaviyo campaigns.
- Provide accurate customer lists to the marketing team for approved campaigns.
- Maintain confidentiality of customer data.
AI, Apps & Automation
- Use ChatGPT, Claude, and AI tools for product descriptions, SEO titles, product tags, collection descriptions, campaign wording, and reporting.
- Research Shopify apps, CRM tools, AI integrations, automation tools, and workflow improvements.
- Understand how AI apps can support Shopify, customer segmentation, product uploads, and customer follow ups.
- Recommend tools that improve accuracy, speed, and reporting.
- Coordinate with management before activating or purchasing paid apps.
Online Order Support
- Confirm online order stock availability with the Retail Manager before fulfilment.
- Prevent overselling and incorrect online availability.
- Support customer order updates when needed.
- Coordinate with Junior Accountant if online sales invoices or payment records do not match.
Qualifications, Skills, and Competencies
- 2–4 years of experience in e commerce, Shopify, CRM, inventory, or digital operations.
- Strong Shopify knowledge.
- Experience with CRM tools such as Klaviyo, Zoho CRM, Odoo CRM, or similar platforms.
- Knowledge of customer segmentation, email campaigns, WhatsApp campaigns, and customer data management.
- Strong Excel/Google Sheets skills.
- Experience using ChatGPT, Claude, and AI tools.
- Basic understanding of Shopify apps and integrations.
- Strong attention to detail.
- Experience in fashion, perfume, beauty, luxury retail, or multi brand retail is preferred.
- English is required; Arabic is an advantage.
Additional Requirements
- Must maintain customer data confidentiality.
- Must not activate paid apps without approval.
- Must ensure online stock is accurate.
- Must coordinate before posting, promoting, or uploading products.
- Must submit weekly and monthly e commerce/CRM reports.
Salary
- Monthly Salary: QAR 5,000–6,000, based on experience.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at The Label ME
Retail Supervisor
Doha, QAT
The Label ME is hiring a Retail Supervisor to manage daily operations of luxury boutiques and pop-ups in Doha. The role involves supervising sales staff, ensuring excellent customer service, managing stock movement, and
Digital Media Content Creation & Brand Communications Specialist
Doha, QAT
Label is hiring a Digital Media Specialist for luxury fashion and beauty brands. You will manage social media, create content, coordinate with influencers, and support PR and brand communications. Requires 4+ years exper