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E-Commerce Operations Specialist
JAYCEE BRANDS
Dubai, UAE
Full Time
Senior
Onsite
3 weeks ago
E Commerce Channel ManagementDigital MarketingMeta AdsGoogle AdsProduct CatalogingMarketplace Management
Free
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E Commerce Channel ManagementDigital MarketingMeta Ads
About the Role
JAYCEE BRANDS is looking for an experienced E-Commerce Operations Specialist to manage e-commerce channels, performance digital marketing, product cataloging, and systems integration for fashion retail in the GCC.
Key Skills for This Role
E Commerce Channel ManagementDigital MarketingMeta AdsGoogle AdsProduct CatalogingMarketplace Management
Responsibilities
- Own and manage all live e commerce channels including brand websites, marketplace listings, and D2C storefronts across GCC markets
- Develop go live plans for new e commerce channels and marketplaces
- Ensure product assortments are correctly represented online aligned with in store buying plans
- Monitor channel health metrics and take corrective action
- Plan, execute, and optimize paid digital campaigns across Meta, Google Ads, TikTok, and marketplace native advertising
- Manage budgets across campaigns ensuring ROAS, CPA, and revenue targets are met
- Conduct A/B tests on creatives, audiences, bidding strategies, and landing pages
- Build and maintain accurate, SEO optimised product catalogs across all e commerce channels
- Lead integration of e commerce platforms with internal ERP/retail systems
- Document SOPs for catalog uploads, order processing, and campaign workflows
Requirements
- 3 5 years of hands on e commerce experience in fashion/apparel retail, ideally in the GCC market
- Proven track record in managing paid digital campaigns (Meta, Google) with measurable ROAS outcomes
- Strong experience in product cataloging across marketplaces (Noon, Amazon, Namshi or equivalent)
- Familiarity with marketplace seller portals and onboarding processes
- Experience in e commerce system integrations (ERP/OMS/inventory sync)
- Proficiency in Microsoft Excel for data management
- Strong analytical mindset with ability to interpret campaign and channel performance data
- Excellent attention to detail for product data accuracy and content quality
Full Job Posting
E Commerce Channel Management
- Own and manage all live e commerce channels including brand websites, marketplace listings (Noon, Amazon.ae, Namshi, etc.), and any D2C storefronts across GCC markets.
- Develop go live plans for new e commerce channels and marketplaces; coordinate onboarding, seller account setup, and platform configuration end to end.
- Ensure product assortments are correctly represented online, aligned with in store buying plans and seasonal launches.
- Monitor channel health metrics — sell through, conversion rates, returns, and marketplace scorecard KPIs — and take corrective action.
- Identify new marketplace and platform opportunities across KSA, UAE, Kuwait, Bahrain, Qatar, and Oman.
Performance Digital Marketing
- Plan, execute, and optimize paid digital campaigns across Meta (Facebook/Instagram), Google Ads, TikTok, and marketplace native advertising (Noon Ads, Amazon Sponsored Products).
- Own the full funnel performance marketing strategy: prospecting, retargeting, and retention campaigns for both brand awareness and direct conversions.
- Manage budgets across campaigns and channels, ensuring ROAS, CPA, and revenue targets are met monthly and seasonally.
- Conduct A/B tests on creatives, audiences, bidding strategies, and landing pages to continuously improve performance.
- Collaborate with brand principals and internal teams to create campaign briefs, coordinate asset delivery, and ensure brand compliance.
- Produce weekly/monthly performance reports with actionable insights for senior management.
Product Cataloging & Content
- Build and maintain accurate, SEO optimised product catalogs across all e commerce channels — including titles, descriptions, attributes, sizing, imagery, and pricing.
- Work with buying and merchandising teams to receive product data and translate it into marketplace ready catalog sheets.
- Manage digital asset libraries; ensure imagery is compliant with marketplace standards (white background, correct resolution, lifestyle shots).
- Conduct regular catalog audits: suppress out of stock SKUs, update prices and promotions, enrich incomplete listings.
- Maintain category taxonomy and attribute mapping for consistent cross platform discoverability.
Systems Integration & Operations
- Lead the integration of e commerce platforms with internal ERP/retail systems (inventory sync, order management, pricing feeds).
- Liaise with IT/ERP teams and platform technical partners to configure and test product feed automation, order routing, and stock level sync.
- Troubleshoot integration issues, data mismatches, and fulfillment discrepancies in coordination with warehouse and operations teams.
- Document SOPs for catalog uploads, order processing, and campaign workflows to ensure operational consistency.
- Evaluate and onboard relevant e commerce tech tools (PIM systems, feed management, analytics platforms).
Essential
- 3–5 years of hands on e commerce experience in fashion/apparel retail, ideally in the GCC market.
- Proven track record in managing paid digital campaigns (Meta, Google) with measurable ROAS outcomes.
- Strong experience in product cataloging across marketplaces (Noon, Amazon, Namshi or equivalent).
- Familiarity with marketplace seller portals and onboarding processes.
- Experience in e commerce system integrations (ERP/OMS/inventory sync) — not necessarily technical, but operationally fluent.
- Proficiency in Microsoft Excel for data management; comfortable with pivot tables and bulk catalog templates.
- Strong analytical mindset with the ability to interpret campaign and channel performance data.
- Excellent attention to detail, especially for product data accuracy and content quality.
Preferred
- Prior experience in a buying, merchandising, or retail operations environment.
- Exposure to GCC marketplaces and regional digital consumer behaviour.
- Experience with PIM (Product Information Management) tools or feed management platforms (e.g. Channable, DataFeedWatch).
- Working knowledge of Google Analytics, Meta Business Suite, and marketplace analytics dashboards.
- Basic understanding of SEO principles as applied to product listings.
- Familiarity with Saudi SASO/SABER product compliance requirements is an advantage.
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