E-Commerce Executive
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Key skills for this role
About the Role
Manage e-commerce operations, product listings, and online sales while ensuring excellent customer experience and utilizing analytical skills for growth.
Key Skills for This Role
Responsibilities
- Manage day to day operations of the company's e commerce platform(s) and online marketplaces
- Create, update, and maintain product listings, pricing, images, and descriptions
- Process online orders, returns, and customer inquiries
- Monitor inventory and coordinate with warehouse and logistics teams for timely order fulfillment
- Assist in planning and executing online promotions and marketing campaigns
- Track sales performance, website traffic, and key performance metrics, and prepare regular reports
- Coordinate with internal teams to ensure smooth e commerce operations
- Resolve operational issues and maintain accurate product information across all platforms
- Monitor market trends and competitor activities to identify opportunities for business growth
Requirements
- 2 3 years of experience in e commerce operations
- Proactive and detail oriented
Full Job Posting
Job Overview
- We are looking for a proactive and detail oriented E Commerce Executive with 2–3 years of experience to manage day to day e commerce operations.
- The ideal candidate will be responsible for maintaining online platforms, managing product listings, processing orders, monitoring inventory, and supporting online sales growth while ensuring an excellent customer experience.
Key Responsibilities
- Manage day to day operations of the company's e commerce platform(s) and online marketplaces.
- Create, update, and maintain product listings, pricing, images, and descriptions.
- Process online orders, returns, and customer inquiries while ensuring a positive customer experience.
- Monitor inventory and coordinate with warehouse and logistics teams for timely order fulfillment.
- Assist in planning and executing online promotions and marketing campaigns.
- Track sales performance, website traffic, and key performance metrics, and prepare regular reports.
- Coordinate with internal teams to ensure smooth e commerce operations.
- Resolve operational issues and maintain accurate product information across all platforms.
- Monitor market trends and competitor activities to identify opportunities for business growth.
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