E-COMMERCE COORDINATOR
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Key skills for this role
About the Role
Everyday morning sending email of daily sale report and in WhatsApp group Printing the customer order on daily basis & passing the order picking list to picker. Cross checking t.
Key Skills for This Role
Responsibilities
- Send daily sales report via email and WhatsApp
- Print customer orders and pass picking list to picker
- Pack orders and ensure quality and timely delivery
- Prepare locations for new stock and fulfill replenishment
- Manage product listings and content on MAGENTO
- Plan delivery routes for Ecom driver and validate expenses
Requirements
- Manage daily order picking and delivery in MAGENTO
- Cross check picked items with invoices
- Coordinate inventory updates and stock reconciliation
- Handle customer inquiries and resolve order issues
- Book shipments via DHL, SMSA, EMX
Full Job Posting
Daily Operations
- Everyday morning sending email of daily sale report and in WhatsApp group.
- Printing the customer order on daily basis & passing the order picking list to picker.
- Cross checking the picked items along with the invoice.
- Sales posting: Clear the system stock after the product picked, ensure there is no stock deficit.
- Packing the orders as per standard.
- Ensure all orders in MAGENTO are being picked and delivered on time, ensure the quality of products, and handed over to the customers on time without any mistake.
Inventory and Logistics
- Preparing location in aisle for new stock.
- Fulfilling replenishment every week to ensure all the stock with sizes are available in Ecommerce & updating the quantity in MAGENTO.
- Coordinating inventory updates and assisting with stock reconciliation.
- Booking shipment of GCC & other countries in DHL, SMSA & EMX courier.
- Manage and optimize product listings and content, including descriptions, images, and pricing.
- Checking of the availability of the items in the Stores as per customer Request for Ecom.
Customer Service and Delivery
- Customer service: Respond to customer inquiries and complaints.
- Handle customer inquiries and resolve any issues related to online orders.
- Arrange the delivery schedule Ecom driver.
- Planning the route for the Ecom driver.
- Validating the petrol and other vehicle expenses.
Warehouse and Finance Support
- Supporting the warehouse team as they required stores packing & updating GIV in system.
- Assisting in Stock Reconciliation or stocktakes in warehouse.
- Petty Cash Handling Maintains the Petty Cash float.
- Document every transaction, including the purpose of the expense, the amount paid, the recipient's signature, and the date.
- Handle accounts receivable function Monthly invoicing and progressive billing.
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