Duty Manager @ Hotel Indigo Dubai Downtown
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Key skills for this role
About the Role
Hotel Indigo Dubai Downtown is seeking a Duty Manager to enhance guest experiences by building connections and crafting memorable stays. The role involves overseeing front office operations, proactive lobby management, and fostering a service culture.
Key Skills for This Role
Responsibilities
- Assist the Guest Experience Manager in executing front office operations daily
- Proactive lobby management to ensure exceptional guest experience
- Establish and develop personal contact with guests to enhance comfort and care
- Liaise with all departments to ensure seamless guest experience
Requirements
- Minimum 2 years' experience in a similar role in hotel operations
- Experience in a boutique or lifestyle hotel preferred
Full Job Posting
About Us
- Hotel Indigo Dubai Downtown inspires guests with local neighbourhood stories and intriguing design.
- We seek spirited characters to delight curious guests.
Your Day to Day
- Actively work to aid Guest Experience by building connections and crafting memories.
- Establish and develop personal contact with guests to enhance comfort and care.
- Assist Guest Experience Manager in front office operations.
- Proactive lobby management and consistent approach to guest experience.
- Champion individuality of colleagues and foster a work environment of care, empowerment, and recognition.
- Frequent liaison with all departments to ensure seamless guest experience.
What We Need from You
- Minimum 2 years' experience in a similar role in hotel operations.
- Ideally worked within a boutique or lifestyle hotel.
- A true maestro of hospitality who can orchestrate unforgettable guest experiences.
What we offer
- Great salary and benefit package.
- Tailored support to make a great start with IHG.
- Opportunity to be involved and grow.
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