DPM Logistics Executive, DPM
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Key skills for this role
About the Role
Amazon seeks a Logistics Executive to support last mile operations in Riyadh. The role involves providing on-ground support to Ops and Program teams, managing account reviews, compliance, capacity reliability, and payments of Delivery Service Partners (DSPs).
Key Skills for This Role
Responsibilities
- Provide on ground support to Ops team and Program Team with initiatives requiring complex investigation and proactivity
- Manage account reviews, compliance, capacity reliability and payments of DSPs
- Monitor and drive resolution of operational call outs to minimize business risk
- Serve as liaison between internal and external stakeholders
- Support Program team in gathering insights to enhance program lifecycle
Requirements
- Excellent English written and verbal communication skills
- Strong analytical and problem solving skills
- 2+ years experience in operations or vendor management
- Ability to manage full accounts and determine root causes for issues
- Strong sense of ownership and ability to develop subject matter expertise
Full Job Posting
Description
- To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Executive, to drive both innovation and execution in our busy last mile network.
Key job responsibilities
- The Logistics Executive provides on ground support to Ops team and Program Team with initiatives that require complex investigation and proactivity.
- Will be responsible for account reviews, compliance, capacity reliability and payments of DSPs.
- Works with various stakeholders to support, monitor and drive resolution of operational call outs to minimize the overall business risk and maintaining the high Amazon quality bar.
- Should be able to dive deep, scrutinize details and foresee data implications.
- Serves as a liaison between internal and external stakeholders keeping in mind business objectives.
- Supporting the Program team who works on the back end to gather insights and use them to enhance program lifecycle and ensure Amazon standards and Partners best experience.
Basic Qualifications
- Excellent English written and verbal communication skills
- Strong analytical and problem solving skills
- 2+ years experience in operations, vendor management related to managing full accounts, determining the root cause(s) for issues, and tracking progress of process initiatives
- Full attention to detail
Preferred Qualifications
- Strong communication skills
- Demonstrates a great sense of ownership
- Leads by example in all areas of performance
- Ability to develop subject matter expertise in all operations processes
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