Doorman
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Rotana Hotels seeks a Doorman to provide professional and customer-focused service to guests. Responsibilities include greeting guests, opening car doors, controlling car keys, and ensuring a memorable experience.
Key Skills for This Role
Responsibilities
- Offer consistently professional, friendly, warm and engaging service
- Ensure guests are greeted appropriately upon arrival in a warm manner
- Open car doors for arriving and departing guests and escort them to the lobby
- Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request
- Forward all guest complaints or problems to the manager on duty
- Ensure that an effective handover is made between duty shifts
- Demonstrate a complete understanding of the hotel’s policies and procedures and service standards
- Establish, promote and maintain good public relation while meeting or exceeding guest expectations
Requirements
- Vocational training within hospitality
- Previous experience in Concierge Department within a hotel (preferred)
- Excellent written and verbal English communication skills
- Strong interpersonal abilities
- Computer knowledge
Full Job Posting
Job Description
- We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
- As a Doorman you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one.
Key Responsibilities
- Offer consistently professional, friendly, warm and engaging service.
- Ensure guests are greeted appropriately upon arrival in a warm manner.
- Open car doors for arriving and departing guests and escort them to the lobby.
- Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request.
- Forward all guest complaints or problems to the manager on duty.
- Ensure that an effective handover is made between duty shifts.
- Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times.
- Establish, promote and maintain good public relation while meeting or exceeding guest expectations.
Education, Qualifications & Experiences
- You must ideally have a vocational training within hospitality with preferable previous experiences in the Concierge Department within a hotel.
- Excellent written and verbal English communication skills, along with strong interpersonal abilities are essentials.
- Computer Knowledge and additional language skills are an advantage.
Knowledge & Competencies
- The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character.
- You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi cultural team and guests alike.
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Rotana Hotels
Stewarding Shift Leader
Abu Dhabi, UAE
Rotana Hotels is seeking a Stewarding Shift Leader to supervise cleaning and hygiene in food processing facilities at Park Rotana & Park Arjaan Abu Dhabi. Responsibilities include overseeing stewarding staff, chemical us
Information Technology Supervisor - Emirati Talent
Abu Dhabi, UAE
Rotana Hotels seeks an IT Supervisor to monitor computer hardware, maintain inventory, and provide user support at Park Rotana & Park Arjaan Abu Dhabi. Candidates need an IT degree, previous supervisory experience, and s
Kitchen Steward
Abu Dhabi, UAE
Rotana Hotels is looking for a Kitchen Steward to clean food processing facilities, kitchen utensils, and storage areas, and support kitchen and service staff. The ideal candidate has vocational training in food & bevera
Commis II - Pastry
Abu Dhabi, UAE
Rotana Hotels is seeking a passionate Commis II - Pastry to support daily food preparation and maintain high culinary standards at Park Rotana & Park Arjaan Abu Dhabi. The role requires a professional kitchen apprentices
Commis I
Abu Dhabi, UAE
Rotana Hotels is looking for a Commis I to support the kitchen team at Park Rotana & Park Arjaan Abu Dhabi. The role involves daily food preparation, maintaining hygiene standards, controlling food stock, and ensuring co
Housekeeping Attendant
Dubai, UAE
Rotana Hotels seeks a Housekeeping Attendant to deliver exceptional guest service and maintain cleanliness in guest rooms and public areas. The role requires vocational training in housekeeping, good English, and a custo
Reservations Agent - Emirati Talent
Abu Dhabi, UAE
Rotana Hotels seeks a Reservations Agent for Park Rotana & Park Arjaan Abu Dhabi. You will process guest reservations, handle inquiries, and maximize business. Requires a diploma/degree in hospitality and previous hotel
Waiter / Waitress
Abu Dhabi, UAE
Rotana Hotels is looking for a dynamic Waiter/Waitress to provide professional service to guests at Park Rotana & Park Arjaan Abu Dhabi. The role includes greeting and seating customers, serving food and beverage, and ma
Stewarding Shift Leader
Abu Dhabi, UAE
Information Technology Supervisor - Emirati Talent
Abu Dhabi, UAE
Kitchen Steward
Abu Dhabi, UAE
Commis II - Pastry
Abu Dhabi, UAE
Commis I
Abu Dhabi, UAE
Housekeeping Attendant
Dubai, UAE
Reservations Agent - Emirati Talent
Abu Dhabi, UAE
Waiter / Waitress
Abu Dhabi, UAE